Auto Body Production Manager

C & E Auto Collision North, LLC; Norwood (MA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Health insurance

Paid time off

Job summary

C & E Auto Collision North, LLC in Norwood, MA is seeking an Auto Body Production Manager to lead our collision repair operations with a focus on production efficiency and customer satisfaction.

This hands-on leadership role requires coordinating technicians, painters, and estimators to drive timely vehicle completion while maintaining high quality standards. Join a fast-paced team dedicated to craftsmanship and excellent service.

Qualifications

• 3+ years of experience in auto body production management or a senior collision repair role.
• Strong knowledge of collision repair processes, estimating, and insurance procedures.
• Experience with CCC ONE shop management software.
• I-CAR or ASE certifications preferred.
• Proven ability to lead, motivate, and manage a team of collision repair technicians.
• Excellent organizational and time management skills in a high-volume environment.
• Strong communication skills with customers, staff, and insurance representatives.

Responsibilities

• Oversee daily collision repair production workflow to ensure timely and quality vehicle completion.
• Coordinate and schedule technicians, painters, and estimators to maximize shop efficiency.
• Monitor repair orders and cycle times to meet or exceed production goals.
• Conduct quality control inspections throughout the repair process to ensure OEM and industry standards.
• Communicate repair status updates with customers, insurance adjusters, and front office staff.
• Manage parts ordering, inventory, and vendor relationships to minimize delays.
• Identify bottlenecks in the production process and implement solutions to improve throughput.

Skills

Leadership

Time management

Communication

Team management

Problem solving

Education

I-CAR certification

ASE certification

Tools

CCC ONE shop management software

Job description

Benefits:

• Competitive salary


• Employee discounts


• Health insurance


• Paid time off

About the Role:

C & E Auto Collision North, LLC is looking for a driven and experienced Auto Body Production Manager to lead our collision repair operations in Norwood, MA. This is your opportunity to take the wheel of a fast-paced, high-quality shop and make a real impact on production efficiency and customer satisfaction. If you thrive in a hands-on leadership role and have a passion for the auto body industry, we want to hear from you!

Responsibilities:

• Oversee daily collision repair production workflow to ensure timely and quality vehicle completion


• Coordinate and schedule technicians, painters, and estimators to maximize shop efficiency


• Monitor repair orders and cycle times to meet or exceed production goals


• Conduct quality control inspections throughout the repair process to ensure OEM and industry standards


• Communicate repair status updates with customers, insurance adjusters, and front office staff


• Manage parts ordering, inventory, and vendor relationships to minimize delays


• Identify bottlenecks in the production process and implement solutions to improve throughput

Requirements:

• 3+ years of experience in auto body production management or a senior collision repair role


• Strong knowledge of collision repair processes, estimating, and insurance procedures


• Experience with CCC ONE shop management software


• I-CAR or ASE certifications preferred


• Proven ability to lead, motivate, and manage a team of collision repair technicians


• Excellent organizational and time management skills in a high-volume environment


• Strong communication skills with customers, staff, and insurance representatives

About Us:

C & E Auto Collision North, LLC is a trusted name in collision repair serving the Norwood, MA community with a commitment to quality craftsmanship and outstanding customer service. Our customers keep coming back because they know their vehicles are in expert hands and returned to pre-accident condition. We pride ourselves on fostering a team-oriented, professional work environment where skilled employees are valued and given the tools they need to succeed.