Auto Body Parts Associate

Central City Toyota; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

Central City Toyota is seeking an Auto Body Parts Associate to identify, order, receive, and organize auto body parts for collision repairs. You will work closely with technicians, estimators, vendors, and insurance representatives to ensure parts are available on schedule.

Ideal candidates have a high school diploma or equivalent and experience in an auto body shop or parts department. Strong organizational, communication, and customer service skills are essential to keep the parts workflow

Qualifications

• High school diploma or equivalent preferred.
• Experience in an auto body shop, collision repair center, dealership, or automotive parts department preferred.
• Knowledge of automotive parts, vehicle makes and models, and collision repair terminology is a plus.
• Basic computer skills and familiarity with parts ordering or estimating software preferred.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Identify and order the correct auto body parts for vehicle repairs using VINs, parts catalogs, and estimating systems.
• Research and compare parts pricing, availability, quality, and delivery times.
• Communicate with parts suppliers, dealerships, and aftermarket vendors regarding orders, returns, and backorders.
• Receive and inspect incoming parts for accuracy, damage, and quality.
• Organize and label parts to ensure proper storage and easy identification.
• Match parts to repair orders and verify that all necessary components are available before repairs begin.
• Track orders and follow up on delayed, incorrect, or missing parts.
• Process returns, credits, and warranty claims when necessary.
• Maintain accurate parts inventory and documentation.
• Work closely with body technicians, estimators, and management to minimize repair delays.
• Maintain a clean, organized, and safe parts department.
• Follow company procedures and safety guidelines.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Tools

CCC ONE

Mitchell

Audatex

Estimating software

Job description

Job Summary

The Auto Body Parts Associate is responsible for identifying, ordering, receiving, organizing, and distributing automotive body parts for collision repairs. This position works closely with technicians, estimators, vendors, and insurance representatives to ensure the correct parts are available when needed and that repairs are completed efficiently and on schedule.

Key Responsibilities

• Identify and order the correct auto body parts for vehicle repairs using VINs, parts catalogs, and estimating systems.
• Research and compare parts pricing, availability, quality, and delivery times.
• Communicate with parts suppliers, dealerships, and aftermarket vendors regarding orders, returns, and backorders.
• Receive and inspect incoming parts for accuracy, damage, and quality.
• Organize and label parts to ensure proper storage and easy identification.
• Match parts to repair orders and verify that all necessary components are available before repairs begin.
• Track orders and follow up on delayed, incorrect, or missing parts.
• Process returns, credits, and warranty claims when necessary.
• Maintain accurate parts inventory and documentation.
• Work closely with body technicians, estimators, and management to minimize repair delays.
• Maintain a clean, organized, and safe parts department.
• Follow company procedures and safety guidelines.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in an auto body shop, collision repair center, dealership, or automotive parts department preferred.
• Knowledge of automotive parts, vehicle makes and models, and collision repair terminology is a plus.
• Basic computer skills and familiarity with parts ordering or estimating software preferred.
• Strong organizational, communication, and customer service skills.
• Ability to multitask, prioritize orders, and work in a fast-paced environment.
• Attention to detail and the ability to identify correct parts accurately.
• Ability to lift and move automotive parts as required.

Preferred Skills

• Experience with CCC ONE, Mitchell, Audatex, or similar estimating systems.
• Familiarity with OEM, aftermarket, recycled, and reconditioned parts.
• Knowledge of automotive parts catalogs and VIN decoding.
• Ability to negotiate pricing and coordinate deliveries with vendors.
• Valid driver's license preferred, depending on job duties.

Work Environment

This position is based in an automotive collision repair facility or body shop. The associate works with parts suppliers, repair technicians, estimators, and management to support daily repair operations.

Position Expectations

The ideal candidate is dependable, organized, detail-oriented, and committed to ensuring that the right parts are ordered and available at the right time. Previous automotive experience is beneficial, but candidates with strong organizational skills and a willingness to learn may also be considered.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.