Auto Body Estimator & Repair Process Lead

VIVE Collision; Natick (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

VIVE Collision in Natick, MA is seeking an experienced Estimator to own the complete estimates and repair process after vehicle teardown. You will communicate repair plans to Body Technicians and coordinate with insurance carriers to ensure timely, quality repairs.

The role requires a proven track record in collision estimates, strong customer service, and the ability to review and finalize DRP/CA BAR compliant files.

Qualifications

• Minimum 3 years experience in automotive collision repair preferred.
• I-Car training preferred.
• Knowledge of insurance carrier procedures preferred.
• Ability to read and understand repair estimates and work orders.

Responsibilities

• Estimate all drive-in appointments and walk-in customers.
• Review repair plans with the customer.
• Open DRP/CA BAR files and obtain proper authorizations.
• Check in the vehicle upon drop off with the customer.
• Prepare final paperwork for customer packet (DRP, final invoice).
• Comply with OEM repair procedures.
• Provide post-repair status updates to customers.
• Perform final QC and test drive.
• Deliver vehicle to customer upon completion.

Skills

Sales proficiency

Estimating

Blueprinting

Customer service

Communication

CCC ONE estimating system

Tools

CCC ONE estimating system

Job description

VIVE Collision in Natick, MA is seeking an experienced Estimator to own the complete estimates and repair process after vehicle teardown. You will communicate repair plans to Body Technicians and coordinate with insurance carriers to ensure timely, quality repairs.

The role requires a proven track record in collision estimates, strong customer service, and the ability to review and finalize DRP/CA BAR compliant files.