Autism Support Broker

ne-arc; Danvers (MA); Hybrid; USD 34,000 - 37,000; Full time

Job summary

Northeast Arc’s Autism Support Center is seeking a compassionate, organized Autism Support Broker to help families access life-changing services through the Autism Waiver Program. You’ll guide caregivers through complex systems, connect them with resources, and ensure each family receives the support they need to thrive.

The full-time role in Massachusetts requires a Bachelor’s degree and at least three years of autism-related experience, plus a valid driver’s license for statewide travel.

Qualifications

• Bachelor's degree required.
• At least three years of experience in autism or equivalent training.
• Valid driver’s license and reliable vehicle; mileage reimbursement provided for required travel.

Responsibilities

• Partner with parents and caregivers to plan, troubleshoot, and coordinate autism waiver services.
• Support families in accessing Autism Waiver Program resources.
• Develop and maintain Person-Centered Autism Support Plans (Meditech documentation).
• Help families identify providers and build support teams.
• Assist with PPL processes: recruiting, hiring, training, and managing support staff.
• Meet monthly with families receiving Intensive In-Home Supports.
• Attend trainings, conferences, and community events as a representative of Northeast Arc.
• Contribute to special projects and center initiatives.
• Other duties and special projects as assigned.

Skills

Autism experience

Care coordination

Travel willingness

Education

Bachelor's degree

Tools

Meditech

Job description

Autism Support Broker

Job Type: Full-Time (40 Hours)

Schedule: Monday-Friday 9am-5pm - (with occasional hours outside this range as needed)

Location: Northeast/ Central Region of Massachusetts when traveling

Office Location: Danvers office, with the opportunity for remote work based on caseload needs

Pay Rate: $25.50-$27.50

Job Summary: Northeast Arc’s Autism Support Center is seeking a compassionate, organized, and mission-driven Autism Support Broker to help families access life-changing services through the Autism Waiver Program. In this role, you’ll guide caregivers through complex systems, connect them with resources, and ensure each family receives the support they need to thrive.

Major Responsibilities:

• Partner with parents and caregivers to plan, troubleshoot, and coordinate autism waiver services

• Support families in accessing Autism Waiver Program resources

• Develop and maintain Person-Centered Autism Support Plans (Meditech documentation)

• Help families identify providers and build support teams

• Assist with PPL processes: recruiting, hiring, training, and managing support staff

• Meet monthly with families receiving Intensive In-Home Supports

• Attend trainings, conferences, and community events as a representative of Northeast Arc

• Contribute to special projects and center initiatives

• Other duties and special projects as assigned

Qualifications

• Bachelor’s degree

• At least three years of experience or equivalent experience with specialized training in the field of autism

• Experience supporting individuals with autism (personal or professional)

• Valid driver’s license and reliable personal vehicle; mileage reimbursement provided for required travel

• Ability to attend off-site meetings and travel in varied weather conditions

• Ability to sit at a desk for approximately 50% of the day and stand/walk for the remaining 50%

About Us: Since 1991, the Autism Support Center has empowered families with accurate information, resources, and community connections. Northeast Arc is a leading nonprofit human services provider committed to inclusion, innovation, and helping every individual discover their strengths