Autism Support Broker

Northeast Arc; Danvers (MA); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Northeast Arc’s Autism Support Center seeks a compassionate Autism Support Broker in Danvers, MA. You will guide families through autism waiver processes, connect them with resources, and help teams coordinate care to ensure each family gets needed support.

Role involves travel, occasional remote work based on caseload, and collaboration with caregivers, providers, and staff to implement person-centered plans.

Qualifications

• Three years or equivalent experience in autism field or related training.
• Experience supporting individuals with autism (personal or professional).
• Valid driver’s license and reliable vehicle; mileage reimbursement for travel.

Responsibilities

• Plan, troubleshoot, and coordinate autism waiver services with families.
• Assist families in accessing Autism Waiver Program resources.
• Develop and maintain Person-Centered Autism Support Plans (Meditech documentation).
• Identify providers and build support teams for families.
• Assist with PPL processes: recruiting, hiring, training, and managing staff.
• Meet monthly with families receiving Intensive In-Home Supports.
• Attend trainings, conferences, and community events representing Northeast Arc.
• Contribute to special projects and center initiatives.
• Perform other duties as assigned.

Skills

Compassionate bedside manner

Organized

Communication skills

Valid driver’s license

Reliability for travel

Job description

Schedule: Monday-Friday 9am-5pm - (with occasional hours outside this range as needed)

Location: Northeast/ Central Region of Massachusetts when traveling

Office Location: Danvers office, with the opportunity for remote work based on caseload needs

Pay Rate: $25.50-$27.50

Job Summary: Northeast Arc's Autism Support Center is seeking a compassionate, organized, and mission-driven Autism Support Broker to help families access life-changing services through the Autism Waiver Program. In this role, you'll guide caregivers through complex systems, connect them with resources, and ensure each family receives the support they need to thrive.

Major Responsibilities

• Partner with parents and caregivers to plan, troubleshoot, and coordinate autism waiver services
• Support families in accessing Autism Waiver Program resources
• Develop and maintain Person-Centered Autism Support Plans (Meditech documentation)
• Help families identify providers and build support teams
• Assist with PPL processes: recruiting, hiring, training, and managing support staff
• Meet monthly with families receiving Intensive In-Home Supports
• Attend trainings, conferences, and community events as a representative of Northeast Arc
• Contribute to special projects and center initiatives
• Other duties and special projects as assigned

Qualifications

• At least three years of experience or equivalent experience with specialized training in the field of autism
• Experience supporting individuals with autism (personal or professional)
• Valid driver's license and reliable personal vehicle; mileage reimbursement provided for required travel
• Ability to attend off-site meetings and travel in varied weather conditions
• Ability to sit at a desk for approximately 50% of the day and stand/walk for the remaining 50%

About Us: Since 1991, the Autism Support Center has empowered families with accurate information, resources, and community connections. Northeast Arc is a leading nonprofit human services provider committed to inclusion, innovation, and helping every individual discover their strengths