Authorization Specialist II, RCM

teamselecthh; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k)

Paid Time Off

Paid Sick Time

Referral Program

Job summary

Team Select Home Care is seeking an Authorization Specialist II, RCM to manage authorization requests across insurances. You will report to the Authorization Manager, RCM, and ensure timely approvals and accurate data entry in the EMR.

The role requires strong communication, organization, and problem-solving skills, with experience in eligibility and appeals. This is an on-site position with competitive pay and benefits in a healthcare setting.

Qualifications

• High school diploma or GED required.
• Minimum of two years’ experience in health-related authorization and eligibility.

Responsibilities

• Check eligibility/benefits on patients as needed and at intake.
• Track and obtain all authorizations for all locations and reauthorizations.
• Enter all authorization data into the EMR system accurately.
• Verify payor setup in EMR for active policies and maintain records.
• Run daily, weekly, and monthly department reports.
• Appeal denials as required by payers, including documentation.
• Communicate with internal and external customers to ensure proper authorization use.
• Collaborate with staff to confirm patient willingness for services.

Skills

Communication

Organization

Problem solving

Project management

Appeals filing

Eligibility troubleshooting

Adaptability

Customer interaction

Education

High School Diploma or GED

Tools

EMR system

Job description

The Authorization Specialist II, RCM is a position that performs the authorization requests for all insurances. In this role, you will report to the Authorization Manager, RCM.

Duties/Responsibilities:

• Checking eligibility/benefits on patients as needed: Upon intake if not previously done for all patients, monthly on patients with non-Medicaid insurances, and at the beginning of each month where prior authorization is not required

• At the beginning of every new year, obtaining details on eligibility, patients deductible and out of pocket costs

• Communicating any patients that will have a patient responsibility with the appropriate staff so they can verify the patient will want services and to inform field staff to correctly fill out the consents

• Tracking and obtaining all authorizations for all locations, along with reauthorization throughout duration of patient care

• Data entering all authorization information into the system

• Verifying accuracy in payor setup in EMR for all active policies

• Maintain electronic record of all authorizations

• Run reports daily, weekly, and monthly for department

• Communicate with both internal and external customers to ensure authorizations are utilized accurately

• Determine through eligibility and payer knowledge if the company can service a patient

• Appeal denials as required by payer, including appeals through the health commission or applicable governing body

• Attend regular meetings with branches as needed to ensure open communication

• Perform other duties as assigned

Required Skills/Abilities/Knowledge:

• Excellent verbal and written communication skills with ability to communicate across all levels of authority within company

• Excellent organization, problem solving, and project management skills

• Able to independently file appeals with multiple payors

• Troubleshoot eligibility issues with internal teams as it relates to insurance coverage

• Able to effectively deal with change

• Understand the patients benefits throughout the patient admission

• Able to complete projects within specific timetables

• Able to successfully interact with people in face-to-face situations as well as by telephone in a professional and effective manner

Education/Experience/Licenses/Certifications:

• High school or GED diploma required

• Minimum of two years’ experience in health-related authorization and eligibility required

Physical Requirements:

“You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations.”

• Requires the ability to write, dictate or use a keyboard to communicate directives

• Utilizes proper body mechanics in multiple environments

• Requires the ability to function in multiple environments

FLSA Status: Non-exempt

EEO Status: Administrative Support Workers

Benefits + Perks of Joining the Team Select Family

• Medical, Dental, and Vision Insurance

• Paid Time Off and Paid Sick Time

• 401(k)

• Referral Program

Pay Range: $18.00 - $22.00 / hour

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer.