Authorization Specialist

Lifeworks Services Inc; Richfield (MN); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

18 days PTO in first year

11 paid holidays

Health insurance

Dental, vision, life, AD&D, disability

Health Savings Account (HSA) and FSA

Tuition reimbursement up to $3,000

403(b) retirement plan with company 3%

Job summary

Lifeworks Services Inc is hiring an Authorization Specialist for the Finance team in Richfield. The role involves obtaining and entering service authorizations and handling budgets for self-directed clients. In-person work is required 20% with full-time hours.

The position supports timely authorizations, adherence to policies, and data entry accuracy, contributing to compliant, efficient service delivery.

Qualifications

• Associate’s degree preferred in healthcare administration or business administration.
• High school diploma or equivalent required.
• Experience in healthcare, human services, insurance or related field is desirable.
• Experience using computer applications and EHR preferred; proficiency in Microsoft Office Suite.

Responsibilities

• Ensure documentation is complete and accurate for new budgets, renewals and addendums for Self-Directed services.
• Follow up with staff on authorization and addendum status and address issues promptly.
• Maintain detailed records of budget/addendum requests, changes and communications.
• Review budget/addendum entries and resolve issues during processing.
• Provide timely updates to all parties involved and resolve authorization concerns.
• Log and track all service authorization requests and correspondence.
• Review and enter authorization requests for all Self-Directed program services.
• Monitor authorization metrics to identify trends and opportunities for improvement.
• Prepare reports on authorization activities for management.
• Address inquiries from program leaders and staff about authorization status and services.
• Collaborate with Accounts Receivable to resolve issues when needed.
• Assist in audits and reviews to ensure compliance with standards.

Skills

Data entry

Data analysis

Attention to detail

Education

Associate’s degree in healthcare administration or business administration

High school diploma or equivalent

Tools

EHR systems

Microsoft Office

Job description

Description

The Authorization Specialist is responsible for obtaining and entering the service authorizations. In addition, this role enters all budgets and budget addendums for the company’s self-directed clients into the appropriate systems. This role ensures that all required authorizations are obtained in a timely and efficient manger, adhering to company policies, regulations, and industry standards.

Position Title

Authorization Specialist

Department

Finance

Hours

Full-time 40 hours/week, Monday – Friday (Non-Exempt)

Location

Lifeworks Services – Richfield / 20% in-person

Compensation

$21 - $24 per hour

Bonus Eligible

Yearly

What we offer employees

Lifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment


• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)


• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage


• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage


• Up to $3,000 annually in tuition reimbursement


• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions


• Employee Assistance Program (EAP)

Why Work at Lifeworks

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.

You’ll succeed in this role if you:

• Are capable of performing the essential functions of the job, with or without reasonable accommodations.


• Able to understand and communicate written and verbal directions, including transmitting and maintaining confidentiality of sensitive information.


• Have regular attendance, reliability and punctuality is necessary to meet the needs of the business.


• Have excellent organizational skills.


• Possess excellent attention to detail, analytical and problem-solving skills.


• Are able to work collaboratively with various departments.


• Have strong interpersonal and communication skills, with the ability to navigate and provide exceptional customer service.


• Work independently with excellent time management skills.


• Identify and resolve issues related to authorizations for service.


• Are proficient at entering and analyzing data.


• Able to meet deadlines.


• Must pass a background study with the Department of Human Services, a drug test, and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).

How you’ll be spending your time:

• Ensuring all required documentation and information are complete and accurate for new budgets, renewals, and addendum requests for all Self-Directed services.


• Following up with appropriate staff on the status of authorization and addendum requests, as they pertain to the budgets, and address any issues timely.


• Keeping detailed records of all budget/addendum requests, changes, denials and correspondence.


• Reviewing and addressing any issues that arise during the budget/addendum entry process.


• Resolving issues and providing timely updates to all parties involved.


• Keeping detailed records of all service authorization requests and correspondence.


• Reviewing and entering authorization requests for all Self-Directed program services.


• Monitoring and analyzing authorization metrics to identify trends and areas for improvement.


• Preparing reports and summaries on authorization activities for management.


• Addressing inquiries from program leaders and staff, regarding authorization status and services delivered.


• Partnering with the Accounts Receivable team and others as needed, to resolve issues.


• Assisting in audits and reviews to ensure adherence to internal and external standards.

Requirements

• Associate’s degree in a relevant field (e.g., healthcare administration, business administration) preferred, high school diploma or equivalent required.


• Previous experience in healthcare, human services, insurance or a related field is highly desirable.


• Experience using computer applications, electronic health records (EHR) preferred.


• Proficiency in Microsoft Office Suite

Equity Statement

Lifeworks strives to radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law.

Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.

We are committed to an inclusive and accessible hiring process. If you need an accommodation to apply or participate in an interview, please contact us at [e-mail] or 651-454-2732, and we will be happy to support you.