Authorization Specialist

ATI Health; City of Pewaukee (WI); Hybrid; USD 40,000 - 60,000; Full time

Job summary

ATI Physical Therapy is seeking an Authorization Specialist to obtain patient authorizations by providing forms and clinical data to insurance providers. This hybrid role requires in-office training across Pewaukee, Milwaukee, and Madison locations and close coordination with nursing, billing, and clinical teams.

You will verify authorizations, enter data into the EMR, and ensure timely processing while maintaining policy compliance and high service standards.

Qualifications

• High School diploma required.
• 1 year of healthcare or health insurance experience.
• Proficiency with Microsoft Office.

Responsibilities

• Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service.
• Verify and obtain authorizations as required by insurance companies dependent upon the plan coverage for all patients.
• Accurately enter authorized dates, visit or units into ATI’s EMR to correctly track therapy services.
• Coordinate efforts and communication between the insurance companies and the clinic regarding forms and timelines.
• Provide feedback for authorization changes according to insurance plan changes.
• Collaborate with the Central Billing Office for missed authorizations while patients were seen.
• Efficiently handle the assigned authorization workload to assure timely completion.
• Ensure compliance to departmental and company policies and procedures.
• Complete all assigned training programs.
• Collaborate with team members with supportive communication, respect, and feedback.

Skills

Strong organization skills

Attention to detail

Multitasking

Collaboration

Written and verbal communication

Customer orientation

Interpersonal skills

Education

High School diploma

Tools

Microsoft Office (Word, PowerPoint, Excel)

Job description

Overview

The Authorization Specialist is responsible for obtaining authorizations for our patients by providing the appropriate forms and clinical data to insurance companies. This role works with Revenue Cycle staff members and Clinicians to coordinate the authorization process in a timely and accurate manner for various carriers.

This is a hybrid position that requires in-office training and team meetings at our clinic locations around Pewaukee, Milwaukee, and Madison Wisconsin.

ATI Physical Therapy Careers

Responsibilities

• Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service experience.
• Verify and obtain authorizations as required by insurance companies dependent upon the plan coverage for all patients.
• Accurately enter authorized dates, visit or units into ATI’s Electronic Medical Records (EMR) to correctly track therapy services.
• Coordinate efforts and communication between the insurance companies and the clinic regarding insurance specific forms and timelines so that the patient is authorized throughout any continued care that is needed.
• Provide feedback for authorization changes according to insurance plan changes.
• Collaborate with the Central Billing Office for missed authorizations while the patient was being seen for therapy service.
• Efficiently handle the assigned authorization workload to assure timely completion of requests.
• Ensure compliance to departmental and company policies and procedures.
• Complete all assigned training programs.
• Collaborate with team members with supportive communication, respect, and appropriate feedback.

Qualifications

Minimum Education

Required:

• High School diploma

Minimum Experience

Required:

• 1 year of Healthcare or Health Insurance experience.

Knowledge, Skills, and Abilities

• Strong organization skills to initiate and follow-up on authorizations.
• Attention to detail.
• Ability to multitask.
• Ability to collaborate with internal and external teams.
• Ability to provide clear direction through written and verbal communication.
• Strong customer orientation.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office (Word, PowerPoint, Excel).

Virtual Employee?

Hybrid

Location/Org Data : Dept Number

1022

Software Powered by ICIMS

ReqID 2026-31397

Job Locations

US-WI-Pewaukee

Job Category

Outpatient Rehab - Clinical Support Staff

Pay Class

Full Time