Authorization Specialist

Trinity Health; Azusa (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Trinity Health IHA Medical Group in Azusa, CA is seeking a customer-focused Authorization Specialist to join our team. This full-time role manages the authorization/pre-certification and referral process to support timely patient care.

You will contact insurance companies for authorizations, verify procedures and codes, collect data, and ensure urgent authorizations are obtained promptly. You will keep patients and staff informed and maintain accurate records.

Qualifications

• High School Diploma required.
• 1–2 years experience with insurance referrals or prior authorization.
• Experience in a medical office is preferred.

Responsibilities

• Contact insurance companies and obtain authorizations.
• Verifies correct procedural and diagnostic codes and insurance verification.
• Performs data collection and data review as required.
• Obtains urgent authorizations same day and next day.
• Communicates referral status to patients, staff and physicians; ensures that referrals have been processed accurately and in a timely manner to coincide with patient treatment plan.
• Maintain accurate documentation and patient records.

Skills

Authorization

Insurance verification

Customer service

Data entry

Education

High School Diploma

Job description

Employment Type:

Full time

Shift:

Description:

Trinity Health IHA Medical Group is seeking a customer-focused Authorization Specialist. This position is responsible for all aspects of the authorization/pre-certification or referral process.

What You'll Do:

• Contact insurance companies and obtain authorizations.
• Verifies correct procedural and diagnostic codes and insurance verification
• Performs data collection and data review as required
• Obtains urgent authorizations same day and next day.
• Communicates referral status to patients, staff and physicians; ensures that referrals have been processed accurately and in a timely manner to coincide with patient treatment plan.
• Maintain accurate documentation and patient records.

General Requirements:

• EDUCATION: High School Diploma
• CREDENTIALS/LICENSURE: None
• MINIMUM EXPERIENCE: 1-2 years' experience with insurance referrals, prior authorization or other relevant medical office experience.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits for eligible team members with no waiting period.
• Opportunities for professional growth and career advancement.
• Supportive, collaborative team environment.
• Meaningful work helping patients navigate their healthcare journey.
• A mission-driven organization dedicated to serving communities across Southeast Michigan.

About Us

At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.