Authorization Spec-Surg-Ancillary

Southcoast Health System, Inc.; Fairhaven (MA); On-site; USD 26,697 - 44,496; Full time

Benefits offered by this job

403B Retirement Plan with company match

Tuition assistance

Employee Wellbeing Program

Generous Earned Time Off Package

Job summary

Southcoast Health System, Inc. is seeking an Authorization Specialist to manage insurance authorizations and patient revenue interactions. The position requires strong customer service and communication skills along with the ability to navigate various payer portals. Located in Fairhaven, MA, this role offers a comprehensive benefits package and competitive pay.

Ideal candidates possess an Associates Degree, relevant experience, and a commitment to excellent patient care and support. Must work one minor holiday a year.

Qualifications

• Associates Degree or equivalent combination of education and experience required.
• Bachelors Degree preferred.
• Three years of healthcare experience preferred.

Responsibilities

• Schedule and manage patient appointments and liability estimations.
• Initiate contact for insurance authorizations.
• Coordinate discussions with third party payers for service approvals.

Skills

Customer service skills

Ability to communicate with physicians

Strong keyboard skills

Proficient with navigating payer portals

Education

Associates Degree in a related field

Medical Terminology Certificate

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Authorization Spec-Surg-Ancillary

Hours: 40 hrs

Shift: Day shift with must work one minor holiday per year rotation; 8:30am - 5:00pm

Location: Southcoast Business Center – Fairhaven, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Team Leader or designee. Perform a wide variety of duties to secure optimal revenue for all services performed at Southcoast facilities. Enter orders, schedule/cancel/reschedule appointments, determine patient liability prior to service by creating estimate based on individual payer, notify patients of their potential liability in accordance with Federal & State regulations and collect payment electronically. Initiate contact w/patients, physicians, third party payers to obtain pre-certification and authorization for all inpatient and outpatient services. Liaison between third party payers and providers, coordinate peer to peer discussions to authorize surgical and high dollar services. Use critical thinking skills to ensure CPT codes are documented and authorized for appropriate services. Partner with Care Coordination to determine and authorize appropriate level of care. Navigate multiple payer portals to determine requirements for authorization and submit electronic requests. Work with Pharmacy to determine appropriate infusion medication source and obtain authorization for medication/services. Follow-up with payer denials by researching clinical data to support an appeal. Verify coverage and initiate authorization for new patients to be accepted to SE Rehab Department.

Qualifications

• Associates Degree in a related field or equivalent combination of education and experience is required; Bachelors Degree preferred. Certificate in Medical Terminology is preferred.
• Coding experience is preferred. Strong keyboard skills with the ability to type 40 words per minute.
• Proven exceptional customer service skills.
• Ability to communicate with physicians, patients and third party payers.
• Proficient with navigating multiple payer portals and web based tools.
• Over three years of healthcare experience focusing on revenue cycle activities is preferred.
• Medical Terminology Certificate preferred.
• Must be fully vaccinated against seasonal influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
• Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $19.38 - USD $32.30 /Hr.

Rotation Schedule Requirement

Must work one minor holiday per year.