Authorization Representative

KabaFusion; Carrollton (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Benefits from Day 1

401k 4% match

PTO / Holidays

Life insurance

Wellness programs

Learning & Development

Employee discounts

Job summary

KabaFusion in Carrollton, TX is seeking an Authorization Representative to ensure uninterrupted patient care by verifying insurance coverage, obtaining necessary authorizations, and completing start-of-care documentation.

The role protects revenue integrity and coordinates with patients, payers, and internal teams to support compliant service delivery in a fast-paced home infusion setting. High school diploma and 2 years in health care required.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years in home infusion or fast-paced health care.
• Experience with insurance verification, authorization submission, and billing terms.
• Proficient with Microsoft Office and EHR systems.

Responsibilities

• Provides courteous and professional telephone support to patients, families, payors, and clinical staff.
• Verifies insurance coverage prior to deliveries and notifies changes or terminations.
• Ensures services are eligible and covered under the patient’s insurance.
• Completes start-of-care, financial obligation, and Medicare/Medicaid forms in a timely manner.
• Collects and documents coinsurance, copays, deductibles, and requirements.
• Tracks authorization needs and secures ongoing authorization for patient care.
• Notifies stakeholders about approvals, issues, or delays in care.
• Estimates patient financial responsibility using verification data and payer contracts.
• Coordinates start-of-care materials and documents them in a timely manner.
• Documents eligible authorizations and communications in the EMR.
• Assists with resolving insurance claim rejections.
• Protects PHI in line with HIPAA regulations.
• Other duties as assigned by management.

Skills

Insurance verification

Authorization processing

Billing knowledge

Microsoft Office

EHR familiarity

Communication

Education

High school diploma

Tools

Microsoft Office

EHR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Authorization Representative

INTAKE - Reps, TX Full Time Carrollton - TX Carrollton - IVEDCO, Carrollton, TX, US

Come join an exciting and innovative company that puts the “care” back in healthcare!

At KabaFusion, our patients come from all walks of life and so do we. We hire GREAT people, period! Our culture celebrates and supports the differences that make us unique. Here, it doesn’t matter what your role is, your hard work and dedication is not only recognized but celebrated. Join us and find out why this is the place to excel and do your best work.

About Us:

What started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. We have a national network of pharmacies and nursing offices strategically placed to service 40+ states. Couple that with over 30 years of combined experience and it’s no wonder why KabaFusion is the industry leader in home infusion.

JOB SUMMARY:

This position is responsible for ensuring patients continue care without delay by securing accurate insurance verification, required authorizations, and complete start‑of‑care documentation. This position protects revenue integrity, supports clean claims, and ensures compliance while coordinating effectively with patients, payers, and internal teams in alignment with the organization’s mission and operational goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provides courteous and professional telephone support to patients, families, referral sources, payors, and clinical staff.
2. Verifies insurance coverage prior to deliveries to ensure accuracy, active coverage and notifies internal departments and patients of any policy changes or benefit terminations.
3. Ensures services to be provided are eligible and covered under the patient’s insurance benefits.
4. Ensures accurate and timely completion of start‑of‑care, Financial Obligation, and Medicare/Medicaid forms and coordinates prompt distribution to the Pharmacy and Nursing Departments via electronic or postal delivery.
5. Collects, verifies, and documents insurance cost‑share and authorization details, including coinsurance, copays, deductibles, and requirements.
6. Tracks authorization needs and expirations and secures authorization for ongoing patient care to prevent missed administration of medication.
7. Provides timely notification to internal stakeholders, prescribers, and patients regarding authorization approvals, issues, or delays in care.
8. Accurately estimates patient financial responsibility by applying insurance verification information, payer contracts, and self‑pay policies.
9. Coordinates and documents patient start‑of‑care materials, creating additional documentation on a timely basis as needed to support compliant service delivery.
10. Ensures complete and accurate documentation of eligible, authorization, and communications within the electronic medical record.
11. Assists with analyzing and resolving insurance claim rejections to support timely and accurate reimbursement.
12. Protects patient health information by following regulations for HIPAA compliance
13. Other related duties as assigned by manager or designee.

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

• High school diploma or equivalent education.

Experience

• Minimum of two (2) years in home infusion or fast-paced health care environment
• Experience with …
• Proficient experience with Microsoft Office including Word, Excel, and Teams, and/or electronic health care record software system preferred.

Skills and Competencies:

• Knowledge of HCPCS/CPT codes, authorization submission processes, and insurance coverage requirements, including Medicare, Medicaid, and commercial plans, with familiarity in medical terminology and billing pricing methodologies.
• Strong problem-solving skills with the ability to proactively research, analyze, and resolve issues independently, demonstrating initiative and sound judgment.
• Proficiency in learning and working with internal company platforms, including billing, authorization, and patient management systems.
• Ability to work independently with minimal supervision while effectively prioritizing, multitasking, and meeting goals and deadlines, as well as collaborating successfully with cross-functional teams.
• Demonstrated accuracy in calculating pricing quotes and authorization lengths using approved units and days, coupled with effective communication skills when interacting with patients, clinical teams, and corporate departments.

What we offer:

• Competitive compensation
• Benefits start on your 1stday of employment
• 401k w 4% match – no waiting or vesting period
• PTO / Floating Holidays / Paid Holidays
• Company paid life insurance, short term disability
• Employee Assistance programs to help with mental health / wellness
• Learning & Development Programs
• Perks… includes discounts on travel, cell phone, clothing and more…

Join us and find out why this is the place to excel and do your best work.