Authorization Quality Review Specialist (Veterans Benefits)

Veterans Benefits Administration; Lakewood (CO); On-site; USD 75,000 - 100,000; Full time

Job summary

The Authorization Quality Review Specialist (AQRS) is a key technical adviser to the Veterans Service Representatives in the Regional Office, integral to the Veterans Service Center and BEST quality assurance program. To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 11/10/2026.

Time-in-grade requirements apply for current Federal employees. Full-time, on-site role based in Lakewood, Colorado to support claims quality and process

Qualifications

• One year of specialized experience equivalent to at least the next lower grade (GS-11) in training, analyst, or information systems duties of a claims management process.
• Specialized Experience includes conducting focused evaluations and reviews to determine authorization quality and accuracy.
• Specialized Experience includes providing advisory services to management via preparation and presentation of quality trend information.
• Specialized Experience includes developing training strategies and materials to address deficiencies and/or conducting training activities.

Responsibilities

• Conduct focused evaluations and reviews to determine authorization quality and accuracy.
• Provide advisory services to management via quality trend information.
• Develop training strategies and materials to address deficiencies and/or conduct training activities.
• Provide quality-review services, feedback, and guidance to staff to correct unsatisfactory performance.

Job description

The Authorization Quality Review Specialist (AQRS) is a key technical adviser to the Veterans Service Representatives in the Regional Office, integral to the Veterans Service Center and BEST quality assurance program. To qualify for this position, applicants must meet all requirements by the closing date of this announcement: 11/10/2026.

Time-in-grade requirements apply for current Federal employees. Full-time, on-site role based in Lakewood, Colorado to support claims quality and process