AudioVisual Event Technician - Philadelphia (98)

confidential; United States; On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

401(k) with matching Roth

401(k) with matching

Medical, Dental, and Vision Insurance

Health savings account

Life insurance

Paid sick time

Vacation time

Company paid holidays

Job summary

Five-Star AudioVisual, Inc. is seeking an AV technician to support the luxury hospitality market with on-site audio-visual services.

You will assist with day-to-day AV office functions and ensure flawless setup, operation, and strike of all equipment for client functions. Ideal candidates bring at least one year of AV experience, strong customer service skills, and a proactive attitude toward learning and teamwork.

Qualifications

• Minimum of one year’s experience in the AV industry.
• Background in customer service or hospitality required.
• AV technology certification or related courses preferred.

Responsibilities

• Provide outstanding customer service.
• Set up, operate, and strike all AV sets.
• Manage day-to-day AV office operations per company policies.
• Maintain positive relationships with Hotel accounts.
• Operate and utilize business software.

Skills

Customer service

Communication skills

Team player

Planning

Organizational skills

Problem solving

Physical stamina

Education

AV certification or related courses (preferred)

Tools

AV equipment setup/strike

PC/Mac software familiarity

Sound systems

Lighting basics

Video projection basics

Job description

Five-Star AudioVisual, Inc. was founded in 1995 and are honored to serve as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.

Why should you become part of the Five-Star Team?

Five-Stars dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. Five-Star hires candidates who represent and uphold the Five-Star Way©; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.

Qualifications What you will be doing:

Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures. Accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.

Essential Duties & Responsibilities:

• Provide outstanding customer service
• Significantly contribute to the effective management of the day-to-day operations according to company procedures
• Timely and accurate set-up and strike of equipment for client functions according to company guidelines
• Continually increase audiovisual skills and knowledge
• Maintain and cultivate positive public relations with Hotel account
• Maintain positive employee relations, strong team-player orientation, and communication standards.
• Effectively utilize the company's business software
• Maintaining a high level of professional appearance, demeanor, ethics, and image of self.
• Planning skills - able to effectively plan ahead
• Organizational skill - ability to manage multiple projects
• Problem analysis - ability to break down problems and find solutions
• Other related duties as required or assigned

Experience & Qualifications Required:

• Minimum of one years’ experience in the AV industry
• Advances knowledge and experience with AV set-ups and strikes
• Background customer service or hospitality experience required
• Certification in AV technology or related courses (preferred).
• Audio - microphones, speakers, sound systems, channel mixers, etc.
• Video - LCD, LED, projectors, screens, monitors, etc.
• Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Computers - Advanced knowledge on PC and Mac software
• Excellent interpersonal and communication skills.

This position requires the ability to work long hours on your feet This position requires the ability to regularly lift, push, and pull up to 50 pounds This position requires the ability to work a varied schedule This position requires the applicant to be authorized to work in the United States

Industry:

Hospitality Event Services Media Production

Job Functions :

Customer Service Production Video Production and editing Audio/Visual Full-Time

Benefits

• 401(k) with matching Roth
• 401(k) with matching
• Medical, Dental, and Vision Insurance
• Health savings account
• Life insurance
• Paid sick time
• Vacation time
• Company paid holidays