AudioVisual Event Technician - Full-Time - Big Sky, MT (103)

Paycom - ATS; Big Sky (MT); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

401(k) with matching

Paid holidays

Vacation time

Health savings account

Life insurance

Job summary

Five-Star AudioVisual, Inc. in Big Sky, MT is seeking an energetic AV Assistant to support day-to-day operations of the AV office. You will assist with setup, operation, and strike of equipment for client functions, and help maximize client service, efficiency, and profitability.

The role requires at least one year in AV, familiarity with AV setups, and strong hospitality experience. Candidates should be able to lift up to 50 pounds and work varied hours.

Qualifications

• Minimum of one year's experience in the AV industry.
• Experience with AV set-ups and strikes.
• Background in customer service or hospitality required.
• Certification in AV technology or related courses preferred.

Responsibilities

• Provide outstanding customer service for events and clients.
• Set up, operate, and strike audiovisual systems for functions.
• Support daily AV office operations and maintain professional appearance.
• Work to increase AV knowledge and skills continually.
• Maintain positive relations with hotel accounts and team members.
• Utilize company software effectively and manage multiple projects.

Skills

Customer service

Hospitality experience

Communication skills

Team-player

Organizational skills

Planning ahead

Problem solving

Long hours readiness

Physical stamina

Multitask management

Education

AV technology certification

Hospitality/customer service training

Tools

AV equipment setup

Lighting control

Video projection systems

PC and Mac software

Job description

Job Details: Job Location: 103 - Big Sky, MT 59716, Salary Range: $27.00 - $32.00 Hourly, Five-Star AudioVisual, Inc. was founded in 1995 and are honored to serve as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals.

Why should you become part of the Five-Star Team?

Five-Stars dedication to long‑term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. Five-Star hires candidates who represent and uphold the Five-Star Way©; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary© in performance, values, and service.Qualifications: What you will be doing:

Assisting with the day-to-day functions of the audiovisual office in accordance with established company policies and procedures. Accountable for the set-up, operation, and strike of all audiovisual sets. Ensure the maximum in client service, operational efficiency, and profitability levels.

Essential Duties & Responsibilities:

• Provide outstanding customer service
• Significantly contribute to the effective management of the day-to‑day operations according to company procedures
• Timely and accurate set‑up and strike of equipment for client functions according to company guidelines
• Continually increase audiovisual skills and knowledge
• Maintain and cultivate positive public relations with Hotel account
• Maintain positive employee relations, strong team-player orientation, and communication standards.
• Effectively utilize the company's business software
• Maintaining a high level of professional appearance, demeanor, ethics, and image of self.
• Planning skills - able to effectively plan ahead
• Organizational skill - ability to manage multiple projects
• Problem analysis - ability to break down problems and find solutions
• Other related duties as required or assigned

Experience & Qualifications Required:

• Minimum of one years’ experience in the AV industry
• Advances knowledge and experience with AV set-ups and strikes
• Background customer service or hospitality experience required
• Certification in AV technology or related courses (preferred).
• Audio - microphones, speakers, sound systems, channel mixers, etc.
• Video - LCD, LED, projectors, screens, monitors, etc.
• Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Computers - Advanced knowledge on PC and Mac software
• Excellent interpersonal and communication skills.
• This position requires the ability to work long hours on your feet
• This position requires the ability to regularly lift, push, and pullup to 50 pounds
• This position requires the ability to work a varied schedule
• This position requires the applicant to be authorized to work in the United States

Industry:

• Hospitality
• Event Services
• Media Production

Job Functions:

• Customer Service
• Production
• Video Production and editing
• Audio/Visual

Full-Time Benefits

• 401(k) with matching
• Roth 401(k) with matching
• Medical, Dental, and Vision Insurance
• Health savings account
• Life insurance
• Paid sick time
• Vacation time
• Company paid holidays