Audiology Technician: Hearing Aids & Clinic Support

Vanderbilt Health; Franklin (TN); On-site; USD 38,000 - 62,000; Full time

Job summary

Vanderbilt Health's Audiology Technician – Hearing Aids in Franklin, TN supports audiologists and clinic operations by assisting with patient care, hearing device management, and administrative functions. This role offers exposure to hearing aid technology, cochlear implants, and patient care across the lifespan.

The position emphasizes customer-focused, technology-savvy support, with a Monday–Friday schedule and opportunities to travel to satellite clinics as needed.

Qualifications

• High school diploma or GED required.
• Associate's or Bachelor's degree in Communication Sciences, Audiology, Speech-Language Pathology, Healthcare, Business, Technology, or related field preferred.
• Experience in healthcare, medical office support, rehabilitation services, hearing healthcare, retail technology, customer service or patient-facing environments preferred.

Responsibilities

• Assist patients with hearing aids, assistive listening devices, cochlear implant accessories and Bluetooth-enabled technology.
• Troubleshoot hearing aid and connectivity issues while providing exceptional customer service.
• Support same-day patient appointments and clinic flow.
• Manage hearing aid inventory, repairs, shipments, warranties and device tracking.
• Prepare equipment and treatment areas for daily clinic operations.

Skills

Communication

Organization

Problem solving

Customer service

Technology troubleshooting

Multitasking

Education

High school diploma or GED

Associate's or Bachelor's in a related field preferred

Job description

Vanderbilt Health's Audiology Technician – Hearing Aids in Franklin, TN supports audiologists and clinic operations by assisting with patient care, hearing device management, and administrative functions. This role offers exposure to hearing aid technology, cochlear implants, and patient care across the lifespan.

The position emphasizes customer-focused, technology-savvy support, with a Monday–Friday schedule and opportunities to travel to satellite clinics as needed.