Audiology Tech & Training Specialist

Sonova USA, Inc.; Plymouth (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading audiology service provider in Plymouth, MN is seeking an Audiology Technician to provide technical support and training to hearing healthcare professionals. The role involves taking calls, conducting customer training, and requires strong communication and interpersonal skills. Candidates should have a Master's or Doctorate in Audiology and prior clinical experience. This position offers opportunities to enhance customer engagement in a technical environment.

Qualifications

• Master's or Doctorate in Audiology and eligible for an Audiology License.
• Previous clinical and industry experience is required.
• Strong communication and interpersonal skills.

Responsibilities

• Take incoming calls to the Professional Services Call Center.
• Assist with product/feature/software training.
• Conduct customer training activities.

Skills

Effective verbal and written communication

Interpersonal skills

Detail orientation

Time management

Analytical problem solving

Education

Master's or Doctorate in Audiology

Audiology License

Tools

MS Windows

Digital technology

Fitting software

NOAH

Job description

A leading audiology service provider in Plymouth, MN is seeking an Audiology Technician to provide technical support and training to hearing healthcare professionals. The role involves taking calls, conducting customer training, and requires strong communication and interpersonal skills. Candidates should have a Master's or Doctorate in Audiology and prior clinical experience. This position offers opportunities to enhance customer engagement in a technical environment.