Audiology Care Technician: Patient-Focused Hearing Support

U.S. Department of Veterans Affairs; Iron Mountain (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

The Health Technician (Audiology) (HTA) at the Oscar G. Johnson VA Medical Center assists the Audiologist in meeting patient care needs across the Audiology Department.

Responsibilities include supporting diagnostic and treatment procedures, patient education, charting, and coordinating hearing aid services. This position requires knowledge of ear anatomy, hearing aids and assistive devices, infection control, and use of EMR systems.

Qualifications

• Applicants pending completion of education or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
• Transcripts required for education documentation.
• Grade levels GS-04 to GS-06 require demonstrated KSAs and appropriate education/experience.
• May qualify based on Grandfathering provision for VA employees meeting criteria.

Responsibilities

• Greeting and escorting patients.
• Patient instruction and counseling on hearing loss or hearing aids.
• Conducting hearing pass/fail screenings without interpretation.
• Taking earmold impressions.
• Hearing aid troubleshooting and repair.
• Performing listening checks and electroacoustic analysis of devices.
• Documentation of interactions into medical records using EMR and tracking systems.
• Scheduling appointments and managing audiology clinic supplies.
• Maintenance of infection control and clinical supplies; keep work areas clean.

Job description

The Health Technician (Audiology) (HTA) at the Oscar G. Johnson VA Medical Center assists the Audiologist in meeting patient care needs across the Audiology Department.

Responsibilities include supporting diagnostic and treatment procedures, patient education, charting, and coordinating hearing aid services. This position requires knowledge of ear anatomy, hearing aids and assistive devices, infection control, and use of EMR systems.