Audiology Assistant

Cq-Partners; Roswell (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

North Fulton ENT in Roswell, GA is seeking an Audiology Assistant to support patient services and clinic operations. This entry-level role trains in-house and involves coordinating appointments, helping patients with hearing aids, and handling administrative tasks.

Candidates should be customer‑minded, organized, and comfortable using MS-Office and basic medical software. Travel between Roswell and Cumming offices is required; prior experience is not necessary, and the online training course is

Qualifications

• Demonstrated experience building strong and positive relationships with patients or customers.
• An ability to communicate verbally & in writing with utmost clarity.
• Proficiency with MS-Office & other medical practice software.
• High School Diploma

Responsibilities

• Inbound and Outbound Calling
• Scheduling and Rescheduling patient appointments
• Inventory
• Ordering hearing aids and supplies
• Manage hearing aid orders, device repairs and manufacturer returns
• Assist with administrative work as needed
• Assisting patients with hearing aid issues and set up as needed

Skills

Relationship building

Verbal and written communication

MS-Office proficiency

Medical practice software

Education

High School Diploma

Job description

North Fulton ENT, a privately-owned ENT practice in Roswell and Cumming, GA is seeking an Audiology Assistant to join our team. No experience is necessary!

Since 1989, we have been helping patients in our community and are passionate about providing both the best ENT and Audiology healthcare available and the best patient experience possible.

This position requires training, both online and in person. The online course will be paid for by North Fulton ENT, with an agreement of at least one year employee commitment after licensure is obtained.

You must be able to travel to both Roswell and Cumming offices.

CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:

• Welcoming
• People-oriented
• Independent
• Patient-centric with great listening skills
• An organized multi-tasker
• A self-starter who exudes positive energy
• Friendly & compassionate
• A great teammate

The following DUTIES & RESPONSIBILITIES are central to the role:

• Inbound and Outbound Calling
• Scheduling and Rescheduling patient appointments
• Inventory
• Ordering hearing aids and supplies
• Manage hearing aid orders, device repairs and manufacturer returns
• Assist with administrative work as needed
• Assisting patients with hearing aid issues and set up as needed

To ensure success candidates should also possess the following EXPERIENCE & SKILLS:

• Demonstrated experience building strong and positive relationships with patients or customers
• An ability to communicate verbally & in writing with utmost clarity
• Proficiency with MS-Office & other medical practice software
• High School Diploma

We offer a competitive salary and bonus, paid time off including holidays, Medical Insurance including Dental and Vision, Long Term and Short Term Disability, AD&D, Term Life, and other perks.

Candidatesmust be authorized to work in the US for any employer.

We are an Equal Opportunity Employer.