Audiologist or Hearing Instrument Specialist (Waterloo, IA)

Starkey Hearing; Waterloo (IA); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation package

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company contributions

Job summary

A leading healthcare provider in Waterloo, IA, is seeking a dedicated Audiologist or Hearing Instrument Specialist to enhance patient experiences in hearing healthcare. The role involves administering tests, fitting hearing products, and providing ongoing support. Candidates should possess a valid state license and experience with patient management software. The position offers competitive compensation between $60,000 - $68,000 and comprehensive benefits including health insurance and 401(k) contributions.

Qualifications

• Valid State Licensure in good standing.
• Knowledge of patient management software including NOAH and Inspire OS.
• Ability to organize and execute a plan.

Responsibilities

• Administer hearing test procedures as per clinical protocol.
• Conduct sales of hearing aids and accessories.
• Ensure Patient Journey Experience is top priority.

Skills

Problem solving

Analytical abilities

Communication

Interpersonal skills

Organizational abilities

Education

Valid State Licensure

Knowledge of patient management software

Tools

NOAH

Inspire OS

Job description

Join a team that’s redefining excellence in hearing healthcare. Starkey is seeking a dedicated Audiologist or Hearing Instrument Specialist to serve our Waterloo, IA community. At Starkey, we’re passionate about guiding patients through their unique hearing journey with compassion, innovation, and industry‑leading technology. If you’re driven to make a difference and committed to delivering an exceptional Patient Journey Experience, we invite you to grow your career with a company that values purpose, teamwork, and professional development.

At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy. This philosophy is driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well-being.

This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as “Starkey Retail”), a wholly owned subsidiary of Starkey Laboratories, Inc. All Starkey Retail positions are covered under Northland Hearing Centers, Inc.’s benefit and compensation programs.

We are looking for an Audiologist OR Hearing Instrument Specialist that will be responsible for providing a quality Patient Journey Experience. Responsibilities include testing and diagnosis of hearing loss, fitting and sales of hearing products and accessories, counseling and follow up services and maintaining a successful and profitable office.

Our Culture

• An experienced team built around a culture of professional growth and knowledge‑sharing
• We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
• We serve with passion, purpose and excellence
• Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients

You Will

• Ensure Patient Journey Experience is top priority
• Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws
• Conduct sales of hearing aids and accessories according to Starkey sales protocol
• Collaborate with Regional Manager/Director to oversee financial management of office
• Oversee new and retention marketing efforts for office, in coordination with National Marketing staff

You Will Need

• Valid State Licensure – license in good standing
• Knowledge of software systems including patient management software, NOAH and Inspire OS
• Ability to organize and execute a plan
• Good problem solving, analytical abilities, communication, organizational and interpersonal skills required

We are Proud to Offer

• A competitive compensation package that rewards performance
• A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401k with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more
• The chance to work with Starkey Hearing Technologies; The most innovative and ground‑breaking hearing device manufacturer in the industry
• Marketing and administrative support on a local and corporate level
• Professional development, training, advancement opportunities

Salary And Other Compensation

The target rate for a Hearing Instrument Specialist in this position is between $60,000 - $65,000 annually. The target rate for an Au.D in this position is between $63,000 - $68,000 annually. This position is eligible for monthly uncapped commissions in accordance with the terms of the Company’s plan. The Company offers the following benefits: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term disability insurance, short‑term disability insurance, paid time off, paid sick and safe time, and 6 paid holidays annually.