Audiologist or Hearing Instrument Specialist (Waterloo, IA)

Hammershearing; Waterloo (IA); On-site; USD 60,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive health benefits

401(k) with company contributions

Paid time off and sick leave

Telemedicine services access

Job summary

A leading hearing healthcare provider in Waterloo, IA, is seeking an Audiologist or Hearing Instrument Specialist dedicated to enhancing patient experience through innovative solutions. Responsibilities include conducting hearing tests, fitting and selling hearing aids, and providing ongoing support. The ideal candidate will have strong organizational and communication skills and be proficient in patient management software. This full-time role offers a competitive salary and comprehensive benefits, including health insurance and a 401(k) plan.

Qualifications

• Knowledge of patient management software and hearing test protocols.
• Strong analytical abilities and communication skills.
• Organizational skills to carry out the Patient Journey Experience.

Responsibilities

• Conduct hearing tests as per clinical protocol.
• Sell hearing aids and provide follow-up services.
• Collaborate on office financial management.

Skills

Patient management software

NOAH

Inspire OS

Problem solving

Communication

Interpersonal skills

Job description

Audiologist or Hearing Instrument Specialist (Waterloo, IA)

Job Category : Retail

Requisition Number : AUDIO007209

• Posted : February 16, 2026
• Full-Time
• On-site

Location

IA024 - Waterloo
3138 Kimball Ave.
Waterloo, IA 50702, USA

Join a team that’s redefining excellence in hearing healthcare. Starkey is seeking a dedicated Audiologist or Hearing Instrument Specialist to serve our Waterloo, IA community. At Starkey, we’re passionate about guiding patients through their unique hearing journey with compassion, innovation, and industry‑leading technology. If you’re driven to make a difference and committed to delivering an exceptional Patient Journey Experience, we invite you to grow your career with a company that values purpose, teamwork, and professional development.

At Starkey Retail, we are setting a new standard for excellence in hearing healthcare through our commitment to the Patient Journey philosophy. This philosophy is driven by the unique needs of our patients and our dedication to guiding them in choosing the best hearing solutions to enhance their lifestyle and overall well‑being.

This role is an employment opportunity with Northland Hearing Centers, Inc. (referred to as “Starkey Retail”), a wholly owned subsidiary of Starkey Laboratories, Inc. All Starkey Retail positions are covered under Northland Hearing Centers, Inc.’s benefit and compensation programs.

We are looking for an Audiologist OR Hearing Instrument Specialist that will be responsible for providing a quality Patient Journey Experience. Responsibilities include testing and diagnosis of hearing loss, fitting and sales of hearing products and accessories, counseling and follow‑up services, and maintaining a successful and profitable office.

Our Culture

• An experienced team built around a culture of professional growth and knowledge‑sharing
• We celebrate innovation – providing our patients with the most innovative technology and the most effective hearing devices
• We serve with passion, purpose and excellence
• Total Team Approach – Our staff functions together as a cohesive group of hearing professionals. We coordinate the individual expertise of all staff members to provide the best possible care for our patients

You Will

• Ensure Patient Journey Experience is top priority
• Administer hearing test procedures in accordance with Starkey clinical protocol and applicable state and federal laws
• Conduct sales of hearing aids and accessories according to Starkey sales protocol
• Collaborate with Regional Manager/Director to oversee financial management of office
• Oversee new and retention marketing efforts for office, in coordination with National Marketing staff

You Will Need

• Knowledge of software systems including patient management software, NOAH and Inspire OS
• Ability to organize and execute a plan
• Good problem solving, analytical abilities, communication, organizational and interpersonal skills required

We are Proud to Offer

• A competitive compensation package that rewards performance
• A comprehensive benefits program which includes health insurance, dental insurance, vision insurance, paid time off, paid sick time, paid holidays, 401(k) with company contributions, company paid life insurance, hearing aid discounts, access to telemedicine services and more
• The chance to work with Starkey Hearing Technologies; The most innovative and ground‑breaking hearing device manufacturer in the industry
• Marketing and administrative support on a local and corporate level

Salary and Other Compensation

The target rate for a HIS in this position is between $60,000 - $65,000 annually.
The target rate for a Au.D in this position is between $63,000 - 68,000 annually.
Factors which may affect starting pay within this range may include: geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for monthly uncapped commissions in accordance with the terms of the Company’s plan.

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long‑term disability insurance, short‑term disability insurance, paid time off, paid sick and safe time, and 6 paid holidays annually.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.