Audiologist Assistant

HealthPartners; Saint Paul (MN); On-site; USD 38,000 - 54,000; Full time

Job summary

HealthPartners in Saint Paul is hiring an Audiology Assistant to support the St. Paul Specialty Center and patients needing hearing care.

The role provides direct patient support for walk-in and telephone hearing aid problems, and assists the Audiologist with evaluations and fittings. Ideal candidates have a high school diploma or equivalent and experience or training in audiology or medical fields, with strong communication and organizational skills; reliability and professionalism are

Qualifications

• High School diploma or equivalent with training or experience in audiology assistant or medical fields.
• Must be dependable, professional, punctual and have good written and verbal communication skills.
• Must interact with patients and staff in a courteous and cooperative manner and possess organizational skills.

Responsibilities

• Assist Audiologist in Audiologic Evaluations and hearing aid fittings.
• Provide direct patient support for walk-in and telephone hearing aid problems.
• Maintain a safe, stocked, cleaned and organized work area.
• Room patients, obtain patient history, and assist with ear-impression procedures.
• Perform basic maintenance of audiologic equipment and manage lab stock.

Skills

Dependable

Professional

Punctual

Communication skills

Organizational skills

Education

High School diploma or equivalent

Job description

HealthPartners is hiring for an Audiology Assistant to help support the St. Paul Specialty Center.

QUALIFICATIONS:

REQUIRED:

• High School Graduate or equivalent, plus training or experience as audiology assistant or one-year previous medical experience or training in medical fields (such as medical assistant, lab assistant, LPN).

• Must be dependable, professional, punctual and have good written and verbal communication skills. Must be able to interact with patients and staff in a courteous and cooperative manner. Must possess organizational skills.

PHYSICAL REQUIREMENTS:

Must possess manual dexterity, good visual acuity and hand-eye coordination. Must be self-mobile.

POSITION PURPOSE:

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. Assist Audiologist in the performance of audiologic evaluations and the fitting of hearing aids. Provide direct patient support for walk-in and telephone hearing aid problems. Maintain a safe work area and ensure that it is adequately stocked, cleaned and organized.

ACCOUNTABILITIES:

1. Assist Audiologist in Audiologic Evaluations:
   • A. Room patients and obtain patient history as required by audiologist.
   • B. Assist Audiologist with Cerumen management.
   • C. Clean and maintain audiologic equipment in accordance with OSHA standards.
   • D. Provide chart review as needed.
2. Assist Audiologists in Hearing-Aid Fitting:
   • A. Assist in ear-impression procedures, including preparation of impression material.
   • B. Perform ANSI electro-acoustic evaluations of hearing aids using hearing-aid analyzer.
   • C. Instruct members on care and use of their hearing aids, including manipulation of controls and cleaning.
   • D. Assist in maintenance of hearing aid test results.
3. Support for members with Hearing-Aid problems:
   • A. Assess non-functioning hearing aids, consulting with audiologist as needed.
   • B. Perform appropriate in-office repair of hearing aids including, wax removal from hearing aid, battery door changes, shell modifications and ear-mold tubing changes.
   • C. Obtain factory service for hearing aids where appropriate. Apprise members of costs and warranties.
4. Hearing-aid lab support functions:
   • A. Quality control of incoming hearing aid orders
   • B. Process new and repair hearing-aid paperwork
   • C. Maintain and order lab stock of batteries, hearing aid parts, hearing aid analyzer supplies, hearing-aid order forms / boxes, hearing-aid purchase contracts and repair contracts.
   • D. Maintain the hearing-aid lab in a clean and safe manner
   • E. Assist in the reconciliation of hearing-aid statements.
   • F. Maintain hearing-aid database.
5. Departmental Support Functions:
   • A. Assist members with return appointments as needed.
   • B. Receive payments for hearing aids as needed.
   • C. Assist receptionist in members phone questions.
6. Perform other special duties as may be required.