AUDIO VISUAL TECHNICIAN (ON CALL)

Compass Group Poland Sp. z o.o.; New London (CT); On-site; USD 34,440 - 41,328; Part time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Voluntary Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Flexible Spending Accounts

Job summary

An established industry player is seeking an Audio Visual Technician to join their dynamic team. In this role, you will ensure that all audio visual needs are met for various events, providing technical support and maintaining strong customer relationships. You'll be responsible for setting up and managing AV equipment, assisting clients with their needs, and ensuring smooth operations during events. This position offers a flexible on-call schedule, making it ideal for those who thrive in a fast-paced environment. Join a company that values diversity and inclusion, and start your journey with us today!

Qualifications

• Minimum one year of experience supporting audio visual for events.
• Proficient computer skills and knowledge of office technology.

Responsibilities

• Ensure all audio visual requirements requested by clients are met.
• Provide technical assistance for meetings and customer events.
• Maintain positive customer relationships and timely responses.

Skills

Audio Visual Support

Communication Skills

Technical Assistance

Problem Solving

Customer Service

Education

High School Diploma or Equivalent

Experience in Audio Visual Support

Tools

Audio Visual Equipment

Computer Technology

Job description

Eurest

• We are hiring immediately for on call AUDIO VISUAL TECHNICIAN position.
• Location: Pfizer - 445 Eastern Point Road, Groton, CT 06340. Note: online applications accepted only.
• Schedule: On call schedule; Weekdays, hours may vary. More details upon interview.
• Requirement: No prior experience required.
  *Internal Employee Referral Bonus Available
• Pay Range: $25.00 per hour to $30.00 per hour

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1406909.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Job Summary

Summary: Ensures that all audio visual requirements requested by clients are met and will be able to interface various types of audio visual, communication, and presentation technology. Responsible for maintaining positive customer relationships and ensuring timely responses to all inquiries for space or service needs.

Essential Duties and Responsibilities:

• Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Also responsible for gathering information from email and phone communications and distributing to the assigned contact.
• Provides problem escalation support and issue resolution. Follows-up on service challenges and works with the manager to take corrective action.
• Provides technical assistance for all meetings and customers that require tech services for their events.
• Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations.
• Adheres to preventative maintenance room sweeps on a weekly basis, and reports sweep information through the database.
• Changes data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
• Reviews operation of equipment with customer and ensures that the customer is comfortable with its operation.
• Offers assistance in operation of equipment and helps solve problems if customer is unsure of requirements.
• Educates the staff and customers on the basics of all AV equipment in the facility.
• Maintains metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
• Communicates with co-workers and service partners to ensure updated information is shared.
• Assists with conference room set-ups, break downs and any other areas where assistance is needed.
• Keeps the A/V storerooms organized and well managed.
• Performs other duties as assigned.

Qualifications:

• Minimum of one year of experience supporting audio visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates:Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates:Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Eurest maintains a drug-free workplace.
Req ID: 1406909