Audio Visual Technician

Brooklyn Law School; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Brooklyn Law School is seeking an experienced Audio Visual Technician to support AV needs for classrooms and events. This full-time role requires technical expertise in AV systems, strong communication skills, and the ability to multitask in a dynamic environment. The successful candidate will be part of an inclusive community promoting social justice and innovation in legal education.

Benefits

Sick, personal and vacation paid time off

Generous retirement plan

Dependent tuition scholarship

Additional summer Friday PTO

Qualifications

• 3 to 5 years’ experience working with audio-video systems.
• Strong knowledge of help desk operations and training methodologies.
• Ability to create end user instructions.

Responsibilities

• Provide AV services for classrooms and events.
• Maintain AV classroom technology and assist faculty.
• Troubleshoot and maintain AV systems for conferences.

Skills

Communication

Problem-Solving

Customer Focus

Multitasking

Education

Associate's degree in information technology, computer science, or a related field

Bachelor's degree in Information Technology or Computer Science (preferred)

Tools

Adobe Premiere

Crestron

OBS

Panopto

Zoom

Microsoft Teams

Job description

POSITION: Audio Visual Technician

REPORTS TO: Director of Enterprise Infrastructure and Technology Partnerships

STATUS:Full-time, Non-Exempt

RANGE:$60,000 - $65,000

SUMMARY: Founded in 1901, Brooklyn Law School is a distinguished, independent law school located in Downtown Brooklyn, New York. The Law School’s size, vibrant employee and student population, and commitment to training the next generation of lawyers and promoting social justice, will offer a candidate the opportunity to develop and diversify practical skills and participate firsthand in operating a successful educational institution.

Brooklyn Law is seeking an experienced and dynamic Audio-Visual technician to operate the Law School’s vast Audio-Visual services. The Audio-Visual Technician is responsible for the day-to-day technical support of classroom AV needs and AV for special events throughout the law school. The Audio-Visual technician is also responsible for maintaining, installing, and upgrading AV equipment throughout the school. The Audio-Visual technician is also expected to perform editing of footage and various multimedia files as needed.

Responsibilities include:

• Provide AV services to meet the needs of faculty and students
• Maintain AV classroom technology
• Assist faculty in use of classroom technology
• Provide classroom recording services as needed
• Provide support for lecture capture across campus
• Assist in the implementation of classroom technologies
• Assist in the automation of classroom management
• Troubleshoot and maintain AV systems on Conference/event spaces
• Assist in the coverage of AV requests for meetings
• Set up conference rooms for video and audio conferences as scheduled
• Assist in the coverage of internal/external events hosted in campus spaces
• Provide support and production services for events and performances across campus
• Provide postproduction editing of event videos
• Assist in the maintenance of event space AV systems
• Handle incidents and ensure they are resolved within agreed-upon service levels
• Create service and technical documentation as necessary
• Help foster a positive and collaborative work environment within the larger Office of Information Technology team
• Collaborate with cross-functional IT teams (network, applications, help desk) to resolve issues efficiently.
• Provide operational and supplemental resourcing for Desktop Support personnel, ensuring the efficient resolution of technical issues.
• Assist users with troubleshooting, software installations, system configurations, and account management.
• Will be required to perform other job functions, as assigned

Required:

• Associate's degree or equivalent in information technology, computer science, or a related field and/or 3 to 5 years’ experience working with audio-video systems
• Strong knowledge of help desk operations, ticketing systems, and end-user training methodologies.
• Programming and use of various Audio-Visual touch panel and streaming systems including, but not limited to, Crestron, Q-SYS, OBS, NDI, proprietary OEM Audio-Visual hardware
• Working knowledge of Zoom videoconferencing, Adobe editing software (Premiere or similar), Microsoft Teams videoconferencing, Panopto, OBS, Livestream technologies, YouTube/Vimeo or other video hosting platforms
• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical users.
• Demonstrated ability to develop and implement process improvements and handle multiple priorities effectively.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work independently and as a member of a team. Ability to deal with interruptions and work in a fast-paced environment
• Ability to multitask
• Ability to create end user instructions
• Great working knowledge of Adobe Premiere or similar video editing software platforms
• Good working knowledge of Microsoft Office, especially Microsoft PowerPoint

Preferred:

• Experience in higher education or legal education environments.
• Bachelor’s degree in Information Technology, Computer Science, or a related field. Relevant certifications (e.g., ITIL, CompTIA) are a plus.

Work environment

• The Brooklyn Law School campus is comprised of three separate buildings in close walking proximity. Travel between buildings is expected.
• Audio-Visual duties may include working outdoors as part of Audio-Visual duties. Indoors may include small and or enclosed spaces. Exposure to environmental conditions expected.

Remote capabilities

• This position is not eligible for hybrid initially. Possible hybrid schedule can be discussed.

Physical demands

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds with or without reasonable accommodation.

Brooklyn Law School has an excellent benefits package that includes sick, personal and vacation paid time off, a generous retirement plan, dependent tuition scholarship Pre K- undergraduate college and additional summer Friday PTO.

Affirmative Action/EEO statement

It is the policy of Brooklyn Law School to be impartial in the treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, religion, color, natural origin, citizenship status, gender, age, veteran status, disability, marital status, union affiliation, political affiliation, sexual orientation or preferences or any other legal protected status.