Audio Visual Technician

Ithaka Hospitality Partners, LLC; Montgomery (AL); On-site; USD 38,000 - 60,000; Full time

Job summary

The Audio-Visual (AV) Technician at Elevation Convening Center & Hotel in Montgomery, AL provides technical support for in-house and off-site events, handling setup, operation, and troubleshooting of audio, video, lighting, and conferencing equipment while delivering exceptional guest service.

This role requires strong organization, proficiency with Adobe software, and the ability to train staff on AV systems, with a background in AV-related work and a high school diploma (Bachelor's preferred).

Qualifications

• Must have high school diploma or equivalent.
• Bachelor's degree in Audio/Engineering, CS, or related field preferred.
• 1-3 years of AV-related experience.

Responsibilities

• Handle in-house and off-site client AV requests.
• Maintain and service AV equipment.
• Promote AV services to clients and guests.
• Operate and troubleshoot audio, video, lighting, and conferencing gear (including Pro Presenter, DMX lighting software, and video switching).
• Maintain inventory of AV equipment and assist in staff training.

Skills

Organizational skills

Adobe Software

Licenses & certifications

Education

High school diploma

Bachelor's degree preferred

Tools

ProPresenter

DMX lighting software

HD-SDI / video conferencing hardware

Adobe Creative Suite

Job description

Join Ithaka Hospitality Partners on an Exciting Journey!

Are you ready to be part of something extraordinary? Ithaka Hospitality Partners is seeking passionate and talented individuals to join our dynamic team at Elevation Convening Center & Hotel-a purpose-driven, sophisticated destination offering stunning views of downtown Montgomery, AL.

We are currently hiring for a Audio Visual Technician, a vital role within our leadership team. This position offers the opportunity to shape and support a world-class hospitality experience from behind the scenes, ensuring excellence in every detail.

Job Summary:

The Audio-Visual (AV) Technician provides technical support for all in-house and off-site events, meetings, and presentations requiring AV services. This role assists guests, clients, and staff with setup, operation, and troubleshooting of audio, video, lighting, and conferencing equipment. The AV Technician ensures seamless execution of events by maintaining equipment, responding to technical issues, and delivering exceptional customer service.

Duties & Responsibilities:

• Responsible for handling in-house and off-site client requests.
• Responsible for maintenance and service to all in-house and off-site AV equipment.
• Responsible for the sales and promoting of our services to in-house guests and offsite clientele.
• Responsible for the operation of technical Audio-Visual gear and services including, but not limited to the following:
  • Digital audio consoles
  • Wireless audio systems
  • DMX lighting software
  • Video presentation software such as Pro Presenter
  • Basic projection/ pixel mapping software
  • Video switching/scaling/distribution devices
  • Adobe Software related to video, image, audio, and motion graphic creation and editing.
• Technical understanding of hybrid A-V systems such as broadcast HD-SDI, DVI, HDMI as well as video conferencing hardware and software; Polycom, Tandberg, Lync, WebEx, GoTo meeting.
• Video streaming principles, embedded audio, and various HD video streaming codecs.
• Maintains inventory control of all AV equipment.
• Must be able to assist in training Banquet/ A-V Setup team in A-V Technologies as well as banquet event setup.
• Performs other related duties as assigned.

Required Skills & Abilities:

• Ability to obtain any government-required licenses or certificates as well as A-V trade certifications.
• Excellent organizational skills and attention to detail.
• Proficient in Adobe Software

Education & Experience:

• High school diploma or equivalent required.
• Bachelor's degree in Audio Engineering, Electrical Engineering, Computer Science, or a related field is preferred.
• 1-3 years of experience in an Audio-Visual related role.

Physical Requirements:

• Prolonged periods of standing, walking, pushing, pulling, stooping, crouching, and kneeling.
• Ability to work in a very fast-paced environment with considerable noise.
• Must be able to lift up to 50 pounds at a time.

We are Ithaka. Our road is full of adventure and discovery.

Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners.

We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty.

We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life. Our business acumen coupled with our deep understanding of the hospitality industry at a global level sets us apart.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.