Audio Visual Project Manager

CTI; San Diego (CA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Employer‑matched medical and dental insurance

Employer matched 401(k) up to 3%

Bonus eligibility

Graduated PTO program

Cell phone reimbursement plan

Disability insurance fully paid by CTI

Life insurance fully paid by CTI

Job summary

CTI in San Diego is looking for an AV Project Manager who will embody our mission of providing fantastic customer experiences. You will manage AV integration projects, ensure effective communication with clients, and lead project teams.

The ideal candidate has at least 5 years of experience in AV installation and project management, excels in customer service, and possesses strong leadership skills. We offer competitive compensation, including base salary ranging from $70,000 to $120,000+, medical and dental insurance, and various employee benefits.

Qualifications

• At least 5 years in A/V Installation and Project Management.
• Strong customer service experience is a must.
• Ability to work independently and communicate effectively.

Responsibilities

• Serve as the primary liaison between clients and technical operations staff.
• Manage project timelines, specifications, and budgets.
• Maintain clear communication with clients throughout the project.

Skills

AV Installation

Project Management

Customer Service

Communication Skills

Leadership

Education

Associate’s degree

Job description

CTI has been a leading audiovisual provider for over 38 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high‑end AV and Conference Solutions.

Who We’re Looking For

We are looking for an AV Project Manager whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about AV, a dynamic and highly organized self‑starter, and isn’t afraid of rolling up their sleeves in order to get the job done on time. They can handle all aspects of successfully executing AV integration projects, but aren’t micromanagers. They know how to delegate responsibilities efficiently, and their written and verbal communication skills are second to none. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer‑focused problem‑solvers who can get the job done.

Responsibilities

• Serve as the primary liaison between clients and technical operations staff
• Manage project timelines, specifications, and budgets while ensuring all documentation is accurate and up to date
• Maintain clear and consistent communication with clients throughout the project lifecycle
• Lead and motivate project teams, oversee training and performance, and delegate tasks effectively
• Support national account projects and coordination
• Oversee multiple job sites across various locations simultaneously
• Assist AV installation teams with project execution, including installation, programming, and punch‑list completion
• Perform other duties as assigned to support project success

Will You Fit In?

• Our employees fearlessly embrace the company culture, and applicants who merely want to punch in their timecards every day are not what we are looking for.
• You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
• You have strong verbal and written communication skills, and can be the face of our company to our clients.

Experience

• A/V Installation and Project Management: At least 5 years. Knowledge of the AV industry, as you will be the main POC for our clients and employees, while the AV/Conference solution is being implemented.
• Education: Associate’s degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
• Customer Service Experience: A must! As you can see, our customers are number one, and we need someone who can take care of them.
• Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
• Communication: Very important! You will be working and communicating with clients and different departments within the company. Lines of communication must be clear, concise, and open in order for the process to run smoothly.

What’s in It for You?

At CTI, we know our company’s success is directly correlated to the success of our employees. So it’s fitting that we thrive on and encourage employee growth, both professionally and personally.

Competitive Compensation Package

• Base salary $70,000 - $120,000+ (DOE)
• Employer‑matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401(k) up to 3% (after 6 months of employment)
• Bonus eligibility that is based on a results‑oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Long‑ and short‑term disability 100% paid by CTI.
• Life insurance 100% paid by CTI.

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.