Audio Visual Project Manager

CTI; Austin (TX); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Base salary

Employer-matched medical and dental

Employer matched 401K

Bonus eligibility

PTO with holidays

Gifts for life events

Cell phone reimbursement

Disability insurance

Life Insurance

Job summary

CTI is seeking an AV Project Manager in Austin, TX who will serve as the primary liaison between clients and technical operations, manage timelines, budgets, and documentation, and lead project teams to deliver on time with an exceptional customer experience. We value self-starters who communicate clearly, delegate effectively, and maintain strong client relationships.

Associate degree preferred; 5+ years in AV install and project management required; competitive compensation and comprehensive

Qualifications

• A/V Install and Project Management: 5+ years of experience in AV install and project management.
• Education: Associate degree preferred.
• Customer Service Experience: Essential for client-facing roles.
• Attitude and Aptitude: Eagerness to learn and tackle situations.
• Communication: Clear and concise communication with clients and teams.

Responsibilities

• Serve as the primary liaison between clients and technical operations staff.
• Manage project timelines, specifications, and budgets; ensure documentation is accurate and up to date.
• Maintain clear and consistent communication with clients throughout the project lifecycle.
• Lead and motivate project teams, oversee training and performance, and delegate tasks effectively.
• Support national account projects and coordination.
• Oversee multiple job sites across various locations simultaneously.
• Assist AV installation teams with project execution, including installation, programming, and punch list completion.
• Perform other duties as assigned to support project success.

Skills

A/V Install & PM

Customer Service

Communication

Independent work

Education

Associate degree preferred

Job description

CTI has been a leading audiovisual provider for over 38 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience.

At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.

So, what are we looking for?

We are looking for an AV Project Manager for our whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience”. Somebody who is passionate about AV, a dynamic and highly organized self-starter, and isn’t afraid of rolling up their sleeves in order to get the job done on time. They can handle all aspects of successfully executing AV integration projects, but aren’t micromanagers. They know how to delegate responsibilities efficiently, and their written and verbal communication skills are second to none.

If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer-focused problem-solvers who can get the job done.

What are your responsibilities?

• Serve as the primary liaison between clients and technical operations staff
• Manage project timelines, specifications, and budgets while ensuring all documentation is accurate and up to date
• Maintain clear and consistent communication with clients throughout the project lifecycle
• Lead and motivate project teams, oversee training and performance, and delegate tasks effectively
• Support national account projects and coordination
• Oversee multiple job sites across various locations simultaneously
• Assist AV installation teams with project execution, including installation, programming, and punch list completion
• Perform other duties as assigned to support project success

Will you fit in?

• Our employees fearlessly embrace the company culture, and applicants who merely want to punch in their timecards every day are not what we are looking for.
• You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
• You have strong verbal and written communication skills, and can be the face of our company to our clients.

Does experience count?

• A/V Install and Project Management: At least 5 years. Knowledge of the AV industry, as you will be the main POC for our clients and employees, while the AV/Conference solution is being implemented.
• Education: Associates degree is preferred, but not required. We take into account your experience/skill level and what you bring to the table as an individual.
• Customer Service Experience: A must! As you can see, our customers are #1, and we need someone who can take care of them.
• Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
• Communication: Very important! You will be working and communicating with clients and different departments within the company. Lines of communication must be clear, concise, and open in order for the process to run smoothly.

What’s in it for you?

At CTI, we know our company’s success is directly correlated to the success of our employees. So it’s fitting that we thrive on and encourage employee growth, both professionally and personally.

Our Competitive Compensation Package Includes

• Base salary $70,000 - $120,000+ (DOE)
• Employer-matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K up to 3% (after 6 months of employment)
• Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Long- and Short-Term Disability 100% paid by CTI.
• Life Insurance 100% paid by CTI.

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire