Audio Visual Project Manager

Mercury Sound and Lighting; Michigan; On-site; USD 50,000 - 75,000; Full time

Job summary

Mercury Sound and Lighting in Michigan is seeking an experienced events technician to lead technical planning and execution for complex shows. You will coordinate Audio, Lighting, Staging, Video, and Drapery elements while maintaining strong client communication and on-site oversight.

The role requires delivering high‑quality technical support, managing schedules and labor, and ensuring safety during setup, operation, and return of equipment.

Qualifications

• Strong customer service and client-facing communication.
• Ability to prioritize duties for team performance.
• Work under pressure with urgency.
• Availability to work extended hours, including holidays and weekends.
• Punctual, reliable, able to work independently or in a team.
• Attention to detail.
• Able to operate 26’ box truck (automatic transmission, non-CDL).
• Adaptable in a fast-paced environment.

Responsibilities

• Lead planning, setup, and running events requiring Audio, Lighting, Staging, Video, and Drapery.
• Maintain client contact throughout the event process to meet needs and offer technical solutions.
• Attend pre-show meetings and site surveys; confirm labor and event times; assist with sub rental equipment.
• Analyze signal flow of audio/visual/lighting to ensure complete outgoing orders for warehouse prep.
• Oversee safe setup, operation, transport, and return of equipment and personnel.
• Provide regular event feedback to operations manager to praise or address issues.

Skills

Customer service

Communication skills

Prioritization

Work under pressure

Extended hours

Punctual & reliable

Attention to detail

Non-CDL box truck

Adaptability

Job description

Job Description

Role:

1. Lead technical role in planning, setting up, and running special events that require expertise with Audio, Lighting, Staging, Video, Drapery, etc.
2. Maintain contact with the client throughout the event process to ensure the client needs are met, provide creative solutions to support the clients overall vision, and offer technical assistance.
3. Attend all pre-show meetings and site surveys, confirm all labor and event times needed for proper execution of the event, and assist operations manager with obtaining sub rental equipment.
4. Ability to think through signal flow of audio, visual, and lighting systems based on available inventory to make sure that outgoing orders are complete and therefore can be prepped by warehouse staff correctly.
5. Maintain best practice and oversee the safe set up, operation, transportation, and return of all equipment and personnel.
6. Provide event feedback to operations manager on a regular basis to ensure praise can be provided when merited or issues can be resolved if needed

Skill Requirements:

• Excellent customer service. You have strong verbal and written communication skills and can be the face of our company to our clients.
• Must Prioritize duties for effective and successful performance of the entire team.
• Capable of working under pressure with a heightened sense of urgency
• Availability to work extended hours, including holidays and weekends with little or no notice depending on business.
• Punctual, reliable, self-motivated and capable of working independently or as part of a team.
• Keen eye for detail.
• Must be able to operate an automatic transmission non-CDL 26’ box truck.
• Easily adaptable to change with the ability to work in a fast-paced environment.

We are looking for a new team member that believes in our vision and core values of compassion, integrity, professionalism, passion, reliability, and confidence. If this sounds like you, we would love to hear from you!

Company Description

We are looking for a new team member that believes in our vision and core values of compassion, integrity, professionalism, passion, reliability, and confidence. If this sounds like you, we would love to hear from you!