Audio Visual Manager

Kalahari Resorts LLC; Virginia, Northern (MN, KY); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Career growth opportunities with promo

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee events and discounts

Education assistance programs

Job summary

Kalahari Resorts LLC is seeking an Audio-Visual Manager to lead and manage the AV department for our resort and convention center. You will partner with Convention Sales to build proposals, oversee equipment, and ensure guest experiences exceed expectations during meetings and events.

You will guide a team in delivering seamless, high-quality technology solutions, maintaining reliable AV systems, and supporting staff to ensure flawless event execution across multiple properties in the region.

Qualifications

• Requires at least two years of AV management experience in a large convention center or 500+ room property.
• Bachelor’s degree is desired but not required.
• Expertise with AV equipment including sound, video, lighting, projection, and conferencing.
• Understanding of IT networking and how AV integrates with it.

Responsibilities

• AV equipment/inventory management and maintenance for events.
• Collaborate with event planners, clients and staff to tailor AV needs for events.
• Provide technical support and troubleshoot to ensure high-quality guest experiences.

Skills

AV management

Networking knowledge

AV systems

Collaboration with clients

Education

Bachelor’s degree (or equivalent)

Tools

Video conferencing hardware

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple:Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity:water, we’re also committed to bringing clean water to one million people in Africa.

Audio-Visual Manager

Kalahari Resorts & Conventions is seeking anAudio-Visual Manager. In this role, you will manage the operations of the Audio-Visual department. The Audio-Visual Manager will partner with Convention Sales to produce proposals and bids based on client and event requirements, operating in a “for-profit” environment as well, to ensure guest service exceeds expectations.

As part of our leadership team, you’ll embody our Promise toLead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll deliver seamless, high-quality technology experiences that support meetings, conferences, and events throughout the resort and convention center. By ensuring reliable equipment, expert technical support, and smooth event execution, you’ll enhance both the guest experience and associates’ ability to deliver exceptional service.

Salary Range- $65,000-$80,000/year

Key Responsibilities

• AV Equipment/Inventory Management - Ensuring all AV equipment is maintained, operational, and ready for us during events. This includes sound systems, projectors, lighting, and video conferencing tools.
• Collaborating with event planners, clients, and staff to understand AV needs for each event, ensuring seamless integration of technology.
• Providing technical support, troubleshooting issues, and ensuring high-quality service is delivered to guests.

WhatWe’reLooking For

• We do require that you have a background, consisting of at least two years of AV Management experience in a significant convention center or large hotel (over 500 room property).
• A bachelor’s Degree (or equivalent experience) in fields like audio-visual technology, communications, or related disciplines is desired but not required.
• Expertise in AV Equipment - In-depth knowledge of AV systems, including sound, video, lighting, projection, and video conferencing equipment.
• Networking Knowledge, understanding of how AV systems integrate with IT infrastructure and networking systems.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

BePart of Something Extraordinary

At Kalahari, we believe the best leadersLead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells,WI | Sandusky,OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765