Audio Visual Manager

Radisson-Hotel-Group; Kalamazoo (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

Radisson-Hotel-Group in Kalamazoo, MI seeks an Audio Visual Manager to lead all video production and large-scale event productions, including arena shows, concerts, sports events, and corporate campaigns. You will oversee lighting, sound, staging, and video to deliver immersive, flawless experiences.

This role blends creative direction, technical expertise, and operational discipline, partnering with external production partners and campus teams to align workflows, safety, and brand storytelling

Qualifications

• 7+ years in live event production, broadcast production, or leadership
• Experience in arenas, sports, touring concerts, or large-scale venues
• Proven ability to align workflows with external partners and maintain safety standards
• Strong knowledge of lighting, audio, video, and show systems
• Leadership, creative direction, and project management skills

Responsibilities

• Lead production ops for arena events (concerts, sports, broadcasts)
• Oversee show design, technical execution, and event-day management
• Manage lighting, sound, staging, and video workflows
• Collaborate with WMU and K-Wings teams to develop SOPs
• Lead in-house and external production resources and maintain brand standards
• Partner with touring productions, promoters, and broadcast teams
• Develop production workflows, docs, and runbooks

Skills

Live event production

Broadcast production

Team leadership

Video production

Job description

Role Summary

The Audio Visual Manager leads all video production and large-scale event production for GHG, including arena productions, concerts, sports events, corporate events, and brand storytelling. This role ensures high-quality execution across video, lighting, sound, and show production, delivering engaging, immersive, and flawless event experiences. This leader blends creative direction, technical expertise, and operational excellence to bring events and content to life while collaborating closely with external production partners.

Key Responsibilities

• Arena & Event Center Production Leadership
  • Lead all production operations for arena events, including: Concerts, sporting events, broadcasts, and major productions.
  • Oversee show design, technical execution, and event-day production management.
  • Manage lighting, sound, staging, and video workflows for arena events.
• Cross-Organization Production Alignment
  • Work closely alongside Western Michigan University and K-Wings production teams to: Develop shared standard operating procedures (SOPs).
  • Align workflows, technical standards, show execution models, and safety protocols.
  • Create consistent production quality and operational excellence across all events.
  • Serve as a collaborative partner to touring productions, promoters, and broadcast teams.
• Video Production Leadership
  • Lead all GHG video production, including: Brand content, storytelling, marketing videos, event recaps, sponsorship assets, and social media content.
  • Manage in-house production resources and external production partners.
  • Establish consistent production quality, style, and brand standards.
• Creative Direction & Content Strategy
  • Partner with marketing, sales, and leadership teams to align production with brand storytelling and business goals.
  • Develop creative concepts and production plans for events and campaigns.
  • Elevate production value across all venues and platforms.
• Team & Vendor Leadership
  • Build, schedule, and manage production crews.
  • Train and mentor staff in production best practices.
  • Oversee external vendors, contractors, touring crews, and broadcast teams.
• Operational Excellence
  • Develop production workflows, technical documentation, and show runbooks.
  • Ensure safety, compliance, and operational efficiency.
  • Support budgeting, equipment planning, and capital investment decisions.

WHAT YOU NEED FOR THIS POSITION

• 7+ years in live event production, broadcast production, or video production leadership.
• Experience in arenas, sports, touring concerts, festivals, or large-scale entertainment venues.
• Proven success working with multiple partner organizations to align workflows and execution standards.
• Strong technical knowledge of lighting, audio, video, broadcast, and show systems.
• Strong leadership, creative direction, and project management skills.