Audio Visual Field Specialist

Conference Technologies; Little Rock (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employer-matched medical and dental insurance

401(k) matching up to 3%

Cell phone reimbursement plan

Long and short-term disability fully paid

Graduated PTO with holidays

Job summary

Conference Technologies in Little Rock, AR is seeking a skilled individual to diagnose and resolve audio-visual integration issues. The ideal candidate will have at least 4 years of related experience and a strong customer service background.

Join us for a competitive salary and benefits, including employer-matched medical insurance, 401(k), and generous PTO. We emphasize a collaborative company culture where proactive communication is valued.

Qualifications

• At least 4 years of experience in audio-visual integration, installations, commissioning, and service.
• Positive attitude and eagerness to learn.
• Customer service experience is a must.

Responsibilities

• Diagnose and resolve complex audio-visual integration issues.
• Conduct preventative maintenance to ensure systems operate at optimum levels.
• Collaborate with programmers to load updated files.
• Complete final product configuration, testing, and commissioning.

Skills

Audio-visual integration

Customer service

AV/IT networking

Education

Associate's degree

Job description

Job Details

Location: Little Rock, AR 72209
Travel: Up to 50%

About CTI

CTI has been a leading audio‑visual provider for over 36 years. Since 1988, our mission has been simple: to provide a fantastic customer experience. We build a collaborative and lively working environment where people use their passion for technology to deliver high‑end audio‑visual and conference solutions to our clients.

Responsibilities

• Diagnose and resolve complex audio‑visual integration issues.
• Conduct preventative maintenance to ensure all systems operate at optimum levels.
• Collaborate with programmers to load updated files.
• Complete final product configuration, testing, and commissioning of system solutions.
• Perform other tasks as assigned.

Will You Fit In?

• Embrace the company culture; we seek proactive, not merely time‑card–driven employees.
• Work independently with minimal guidance while asking the right questions when help is needed.
• Communicate effectively, both verbally and in writing, and represent CTI to clients.

Qualifications

• Associate’s degree preferred, but not required; experience and skill level are considered.
• Customer service experience is a must.
• Positive attitude and eagerness to learn.
• At least 4 years of experience in audio‑visual integration, installations, commissioning, and service.
• Knowledge of AV/IT networking.

Benefits

• Competitive base salary (DOE).
• Employer‑matched medical and dental insurance (after 60 days).
• Employer‑matched 401(k) up to 3% (after 6 months).
• Monthly bonus eligibility tied to results (after 3 months).
• Graduated PTO, all major holidays off, and three floating holidays start day one.
• Special gifts for significant life events (marriage, childbirth, house buying).
• Cell phone reimbursement plan.
• Long and short‑term disability fully paid by CTI.

Equal Opportunity Employer Statement

CTI is an equal opportunity employer. We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification documentation upon hire.