Audio Video Technician

Dallas Symphony Orchestra; Dallas (TX); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary concert tickets when/if/

Job summary

Dallas Symphony Orchestra seeks an Audio Video Technician to support Meyerson Symphony Center's video, audio, and meeting technology systems. The role covers concerts, livestreams, recordings, teleconferences, and corporate presentations, ensuring reliable performance and world-class experiences.

Responsibilities include configuring video production, testing systems, maintaining connectivity to venue networks, and supporting hybrid meetings with conferencing platforms and displays.

Qualifications

• Bachelor's degree in Broadcast Digital Media, Media Technology, IT, or equivalent.
• 3+ years of professional audio video experience.
• Experience with venue and technical facility maintenance.
• Ability to work at heights up to 80 feet and lift up to 50 pounds.
• Strong organizational, troubleshooting, and customer service skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Experience with professional audio mixing, signal routing, media storage/archiving, fiber optic infrastructure, and production lighting equipment in a live performance or event environment.
• Ability and flexibility to work a variety of schedules that may include evenings, weekends and off-hours to support events.

Responsibilities

• Configure, commission, and test video production and distribution systems used for performances, livestreams, recordings, and events.
• Install, patch, interfacing, and troubleshoot video systems including cameras, routers, switchers, and streaming equipment.
• Maintain operational readiness of video systems and their connectivity to venue networks.
• Provide setup, configuration, and operational support for meeting and conferencing technology in various venues.
• Support teleconference and hybrid meeting environments including platforms, displays, microphones, and streaming systems.
• Assist with network connectivity, device integration, and troubleshooting of AV systems interfacing with IT.
• Coordinate technical requirements for corporate meetings, presentations, and teleconference events.
• Perform preventative maintenance, inspection, cleaning, installation, and basic repair of AV equipment.
• Coordinate software licensing updates and firmware upgrades for cameras and devices.
• Maintain inventory of AV equipment and infrastructure; produce event reports and post-production file management.
• Develop written documentation and cross-training materials for AV and video workflows.

Skills

Video production

Troubleshooting

Customer service

Project coordination

Education

Bachelor's degree in Broadcast Digital Media

Bachelor's degree in Media Technology

Information Technology (or related)

Tools

Blackmagic Design

Robotic PTZ cameras

Video routers and switchers

Fiber patch panels

Job description

Description

The Audio Video Technician supports the operation, maintenance, integration, and troubleshooting of the Meyerson Symphony Center’s professional video, audio, networked AV, and meeting technology systems. This role provides technical support for concerts, rental events, livestreams, recordings, teleconference meetings, and corporate presentations, helping ensure reliable system performance and world-class experiences.

Essential Functions

Video Systems & Production Support (40–45%)

• Configure, commission, and test video production and distribution systems used for performances, livestreams, recordings, and events.


• Perform installation, patching, interfacing, and troubleshooting for video systems, including but not limited to: Robotic cameras, camera controllers, video routers, switchers, fiber patch bay, streaming, recording, video control room equipment, broadcast truck integration and surveillance/monitoring systems.


• Maintain operational readiness of video systems and their connectivity to venue networks.

Meeting & IT/AV Systems Support (25–30%)

• Provide setup, configuration, and operational support for meeting and conferencing technology used in the Lobby, Symphony Suites, and Concert Hall.


• Support teleconference and hybrid meeting environments including: video conferencing platforms, display systems, presentation technology, microphone and conferencing audio systems, camera control and streaming systems.


• Assist with network connectivity, device integration, and troubleshooting of AV systems that interface with IT infrastructure.


• Coordinate technical requirements for corporate meetings, presentations, and teleconference events.

AV System Maintenance (10–15%)

• Perform preventative maintenance, inspection, cleaning, installation, and basic repair of AV equipment.


• Assist with maintenance of video infrastructure, networked AV equipment, and performance systems.


• Coordinate procurement of replacement parts, tools, and consumables needed for system maintenance and operation.

Administrative Documentation & System Management (5–10%)

• Coordinate software licensing updates and firmware upgrades for cameras, controllers, network devices, and conferencing systems.


• Maintain accurate inventory of AV equipment and infrastructure.


• Produce event reports documenting repairs, system issues, and operational procedures.


• Provide post production file management.


• Develop written documentation and cross-training materials for AV and video system workflows.

Requirements

• Bachelor's degree in Broadcast Digital Media, Media Technology, Information Technology or equivalent combination of education and work experience.


• 3+ years of professional audio video experience.


• Experience with venue and technical facility maintenance.


• Ability to work at heights up to 80 feet and lift up to 50 pounds.


• Strong organizational, troubleshooting, and customer service skills.


• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.


• Experience with professional audio mixing, signal routing, media storage/archiving, fiber optic infrastructure, and production lighting equipment in a live performance or event environment.


• Ability and flexibility to work a variety of schedules that may include evenings, weekends and off-hours to support events.

Preferences

• Experience using Robotic PTZ cameras and accessories


• Experience using Blackmagic Design switchers and routers


• Experience using high-capacity network storage

Values in Action

• Integrity: Demonstrates reliability, accountability, professionalism, and sound judgment in all technical and operational responsibilities, including troubleshooting issues and managing equipment.


• Creativity: Adapts quickly to changing event requirements and contributes ideas and process improvements that increase efficiency, reliability, service quality, artistic excellence, and production success.


• Connection: Builds collaborative relationships across colleagues, artists, vendors, and community partners, communicating clearly to ensure seamless coordination and an inclusive, service-focused environment.

The Dallas Symphony Orchestra offers a competitive benefits package, free onsite parking, and access to complimentary concert tickets when available.

Equal Employment Opportunity

The Dallas Symphony Association is an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.