Audio Video Integrated Systems Spec 1, UC College-Conservatory of Music

University of Cincinnati; Cincinnati (OH); On-site; USD 57,000 - 62,000; Full time

Job summary

The University of Cincinnati seeks an Audio Video Integrated Systems Specialist to support AV systems in various campus facilities. Ideal candidates will possess technical expertise, excellent customer service skills, and a Bachelor's degree in a related field. This position offers a competitive salary, comprehensive benefits, and a dynamic work environment committed to innovation in education.

Benefits

Comprehensive Tuition Remission

Robust Retirement Plans

Generous Time-Off Policy

Competitive Salary

Comprehensive Health Coverage

Qualifications

• Relevant experience maintaining and troubleshooting electronic classroom presentation equipment.
• Two years in managing AV systems for educational settings.
• Certification requirements to become Dante level 3 certified.

Responsibilities

• Install AV systems and equipment in different university venues.
• Provide training and technical support to staff and students.
• Act as the tier-2 escalation point for AV troubleshooting.

Skills

Customer Service

Troubleshooting

Technical Support

Education

Bachelor's Degree in Electronic Media or related field

Tools

Smart Control Systems (AMX, RTI, Crestron)

Networked Audio and Video (NDI protocols)

Job description

Audio Video Integrated Systems Spec 1, UC College-Conservatory of Music

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Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to 53,235 students, nearly 12,000 faculty and staff and 350,000+ living alumni, UC combines a Top 35 public research university with a physical setting The New York Times has called “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, the oldest and one of the largest cooperative education programs, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget stands at $1.85 billion, and its endowment totals $2 billion.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

Job Overview

Work in conjunction with AVDI projects to take complex AV systems from inception to completion and client acceptance, including conference rooms, classrooms, Rehearsal rooms as well as auditoriums and performance venues, sound and projections systems. Responsibility also includes client consulting and arranging for the appropriate support resources as needed if projects cannot be handled in house.

Essential Functions

• Construct racks, pull cable, and prepare equipment for installation. Install completed racks, projectors, monitors and related mounts using institution approved installation methods and techniques.
• Assist with final system testing, commissioning and client training.
• Develop, improve and promote both point-of-service and on-line documentation.
• Serve as the tier-2 escalation point for troubleshooting complex AV systems, AV technical support, and videoconferencing support in university spaces to identify root causes.
• Provide timely and effective support to faculty, staff, and student customers using audio, video, or computer equipment.
• Communicate orally and in writing with departments, other agency personnel, and vendors (e.g., to obtain and disseminate information, resolve discrepancies, respond to customer concerns, and maintain good working relationships in the course of assigned work, and to offer training to users on audio/video equipment, etc.).
• Ensures all work complies with company policies, procedures, standards and conventions.
• Ensures each system’s physical completeness is in accordance with installation drawings.
• Perform related duties based on departmental need. This job description can be changed at any time.
  
  

Minimum Requirements

Working knowledge of current industry practices of A/V for classrooms and performance venues.

Required Education

• Bachelor's Degree in Electronic Media, Electronic Technology, or related field
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
  
  

Required Experience

• Two (2) years of experience maintaining and troubleshooting electronic classroom presentation equipment using smart control systems (i.e., AMX,RTI or Crestron), such as data projectors, document cameras, audio/video matrix routers.
• Have working knowledge of Systems such as Clearcom, RTS, HME. (analog and digital)
• Have working knowledge networked audio and video. (NDI protocols)
• Have familiarity of best practice for Live stream events to help support student performances.
• Must become Dante level 3 certified within first year.
  
  

Additional Qualifications Considered

Must have excellent customer service attitude and excellent communication skills.

Application Process Information

Resume, cover letter, and 3 references required.

Physical Requirements/Work Environment

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Often
• Hearing, listening - Often
• Talking - Often
• Standing - Often
• Walking - Often
• Bending - Often
• Stooping - Often
• Climbing stairs/ladders - Often
• Kneeling, squatting - Often
• Crouching - Often
• Crawling - Often
• Reaching overhead - Often
• Pulling, pushing - Often
• Lifting - up to 20 pounds - Often
• Lifting - up to 50 pounds - Often
• Lifting - over 50 pounds - Often
• Hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts of machinery or tools used to perform work, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals.
  
  

Compensation And Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. Eligibility varies by position and FTE. Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include

• Competitive salary range of $57,000 - $62,000, based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities
  
  

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at [e-mail].

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 99211

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Higher Education

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