Audio & Video Annotation Specialist

Pindrop; United States; À distance; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Unlimited PTO

RSUs for all employees

Remote-first environment

Annual Learning & Development stipend

Competitive health benefits

Résumé du poste

Pindrop is hiring an Audio Annotation Analyst for its Research team. The role involves reviewing and annotating audio, video, and interaction data to support fraud detection, authentication, and deepfake research.

You will apply strict guidelines, maintain data quality, and collaborate with scientists on edge cases. We value attention to detail, the ability to work independently in a remote setting, and experience with spreadsheets and data review.

Qualifications

• 3+ years of sustained, continuous work experience in a professional or operational environment; candidates with demonstrated stability and tenure are strongly prioritized.
• High school diploma, GED, or equivalent practical experience.
• Excellent listening and observational skills, strong attention to detail, and the ability to apply defined annotation and classification guidelines accurately to audio and video content.
• Ability to perform high-volume, repetitive annotation and review tasks while maintaining quality and consistency.
• Ability to recognize inconsistencies and ambiguous cases, document findings clearly, and elevate questions appropriately.
• Familiarity with spreadsheets (Excel, Google Sheets) or comparable tools for organizing, categorizing, and reviewing data.
• Clear written communication skills and the ability to work independently, manage priorities, and meet timelines in a remote environment.

Responsabilités

• Review and annotate audio recordings, video content, and associated interaction data, assigning accurate labels based on project-specific guidelines and classification criteria.
• Apply established classification criteria to identify potential fraud indicators, authentication outcomes, characteristics of human-generated versus synthetic content, and other attributes relevant to Research projects, including intent recognition when applicable.
• Apply annotation guidelines consistently across large datasets, review existing labels for discrepancies, and help maintain high-quality datasets for model development and evaluation.
• Flag interactions that are difficult to classify or fall outside established guidelines, document observations, and collaborate with Research Scientists to resolve edge cases.
• Support Research investigations by reviewing audio and video interactions to identify potential issues such as background noise, audio quality degradation, IVR process gaps, or unexpected model behavior.
• Maintain accurate annotation records and summarize findings, recurring patterns, and classification inconsistencies to support Research analysis and model improvements.
• Handle sensitive audio, video, and interaction data responsibly, following established privacy, security, and confidentiality guidelines.

Connaissances

Attention to detail

Audio annotation

Video annotation

Remote work experience

Data analysis

Formation

High school diploma

Outils

Excel / Sheets

Description du poste

Pindrop is hiring an Audio Annotation Analyst for its Research team. The role involves reviewing and annotating audio, video, and interaction data to support fraud detection, authentication, and deepfake research.

You will apply strict guidelines, maintain data quality, and collaborate with scientists on edge cases. We value attention to detail, the ability to work independently in a remote setting, and experience with spreadsheets and data review.