Audio Conference DevOps Engineer

BloKchain Talent; Tempe (AZ); On-site; USD 80,000 - 110,000; Full time

Job summary

BloKchain Talent is seeking an Audio Conference DevOps Engineer to oversee deployments and troubleshoot SIP servers. The role involves designing reliable systems for audio conferencing and advanced automation of CI/CD pipelines.

The ideal candidate should have a strong background in Linux and SIP, alongside experience with scripting languages such as Python and Shell. Mandarin communication skills are a plus.

Qualifications

• Experience managing SIP servers and VoIP network routing.
• Familiarity with CI/CD processes using Jenkins.
• Ability to develop monitoring metrics with scripting.

Responsibilities

• Manage deployment of Zoom Audio Conference releases.
• Design zero-downtime Audio Conference service.
• Automate CI/CD processes for scalable architecture.

Skills

Python

Shell scripting

Linux

SIP traces

Git

CI/CD

VoIP

NetOps collaboration

Tools

Jenkins

Grafana

Zabbix

Docker

ELK

Job description

Job Description

POSITION TITLE: Audio Conference DevOps Engineer

LOCATION: Phoenix AZ

SALARY: Based on Experience

SPONSORSHIP: No

We're looking for an Audio Conference DevOps Engineer to manage the deployment of new releases, configure, and troubleshoot SIP servers. Our Audio Conference provides dial‑in and call‑out services for audio conference meetings and has global data center coverage.

Responsibilities

• Manage Zoom Audio Conference release deployment
• Design and implement zero‑downtime Audio Conference service (99.99%)
• CI/CD automation to maintain a scalable architecture, working closely with developers
• Extract monitoring metrics, identify, and troubleshoot service issues
• Resolve escalation tickets from technical support

Qualifications

• Develop monitoring metrics with scripting languages like Python and Shell, in platforms such as Zabbix and Grafana
• Maintain Git repositories and apply CI/CD with Jenkins
• In‑depth knowledge of Linux operation commands, config files, and packages
• In‑depth knowledge of SIP and RTP traces
• Manage SBC dial plan configuration for PSTN service providers and enterprise customers
• Manage WebSocket and SSL API integrations with large 3rd‑party Audio Conference partners and resellers
• Manage VoIP network routing, QoS, and firewall policies with NetOps team
• Manage global toll and ITFS number coverage, capacity, and usage
• Mandarin communication would be a plus

Good to Have

• Docker
• ELK knowledge
• CCVP
• RHCE certifications

All your information will be kept confidential according to EEO guidelines.