Audi & Volkswagen Warranty Administrator

Automotive Warranty Network, Inc; Greenwood Village (CO); Remote; USD 45,000 - 65,000; Full time

Job summary

Automotive Warranty Network, Inc. is seeking experienced Audi & Volkswagen Warranty Administrators. This full-time remote position requires previous automotive dealer experience managing warranty claims. Join a growing team in a stable, respectful work environment with competitive benefits including free health insurance and a 401K plan.

Benefits

Free health, dental, and vision insurance for employees

6% 401K match

Guaranteed salary for the first 90 days

Commission-based pay after 90 days

Qualifications

• Experience as a Warranty Admin in a franchised Automotive Dealer is required.
• Ability to motivate others within the dealership context.
• Good working knowledge of DMS software.

Responsibilities

• Review claims for compliance with manufacturer's guidelines.
• Utilize CARS application for compliance issues.
• Submit claims for payment.

Skills

Motivation

DMS software knowledge

Knowledge of service departments

Warranty accounting processes knowledge

Labor codes application

Manufacturer certification/training

Job description

Because of our amazing growth in the marketplace, we have multiple Audi & Volkswagen Warranty Administrator positions available to join the other 300 warranty administrators on our team. This is a great opportunity for experienced Audi Warranty Administrators with the potential to work from home and focus solely on warranty administration for our Audi dealerships.

SUMMARY OF POSITION:

The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. Candidates must demonstrate excellent customer service through accurate claims processing, look for training opportunities within the dealerships, and maintain professionalism and integrity.

This is a full-time opportunity. We do not offer part-time roles, and these positions will require a non-compete agreement.

REQUIRED EXPERIENCE:

• Previously held position as a Warranty Admin in a franchised Automotive Dealer

QUALIFICATIONS / REQUIRED SKILLS:

• The ability to motivate others to achieve their highest potential, particularly within the dealership
• Good working knowledge of DMS software
• Knowledge of automotive dealership service departments
• Knowledge of warranty accounting processes
• Proficient at reading technician stories and applying labor codes
• Certified or trained in at least 1 manufacturer

CORE RESPONSIBILITIES:

• Review claims for manufacturer's compliance
• Utilize proprietary CARS application for dealer compliance issues
• Book, close, and submit claims for payment
• Account for and clear payment differences
• Maintain warranty receivable schedules for proper cash flow
• Maintain certifications and updated P&P knowledge
• Help dealerships stay compliant with manufacturer policies

JOB LOCATION:

• Remote work within the U.S. or at our Greenwood Village, CO office if nearby

BENEFITS AND COMPENSATION:

• Free health, dental, and vision insurance for employees
• 6% 401K match
• Guaranteed salary for the first 90 days during probation
• Commission-based pay after 90 days
• Annual salary range: $45k-$65k

IN SUMMARY:

• Stable company with growth potential
• Respectful work environment
• Opportunity to earn based on performance
• Work from home and avoid commuting

WHO WE ARE:

Automotive Warranty Network, Inc. is the largest auto warranty claims management company, family-owned, with over 35 years of experience supporting over 1300 clients with warranty processing, training, and auditing services.