Auction Services Business Operations Associate (Part Time)

CarMax Business Services; Murrieta (CA); On-site; USD 23,970 - 50,833; Full time

Job summary

CarMax Business Services in Murrieta, California, is seeking candidates for a position focused on providing exceptional customer service and administrative support in a fast-paced office environment. You will greet customers, guide them through the sales paperwork, and assist with various store departments. Ideal candidates possess strong communication skills and basic proficiency in computer applications. The pay range is $17.40 to $36.90 per hour, with part-time benefits including sick leave and vacation time.

Qualifications

• Experience in a fast-paced office environment is essential.
• Basic knowledge of word processing and spreadsheets.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by greeting customers and guiding them through paperwork.
• Maintain coverage at information desk and answer multi-line phone system.

Skills

Customer service experience

Good listening skills

Strong written and verbal communication skills

Basic computer skills

Job description

4001 - Murrieta Auction - 25560 Madison Ave, Murrieta, California, 92563

CarMax, the way your career should be!

Provide an iconic customer experience

Ensuring today’s customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. We’ve become the nation’s largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.

What you will do – Essential responsibilities

• Complete administrative tasks to support all store departments
• Provide customer service by greeting customers and guiding them through paperwork
• Communicate effectively with customers and business partners
• Maintain coverage at information desk and answer multi-line phone system

Learn and succeed as part of a team

This is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience.

Qualifications and requirements

• Customer service experience
• Thrive in a fast-paced office environment
• Good listening skills and a strong customer focus
• Strong written and verbal communication skills
• Basic computer skills, including word processing and spreadsheets

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

$17.40 - $36.90

Benefits:

Except as otherwise required by state law, those considered part-time are eligible for sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules. In Washington, part-time Associates receive sick leave consistent with state law. Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.