Auction Services Associate

CarMax Business Services; North Carolina; On-site; USD 22,041 - 35,266; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax Business Services is hiring an Auction Services Associate for the Chicago Auction Center in Montgomery, Illinois. This role involves vehicle preparation, inventory management, and providing exceptional customer service. Responsibilities include maintaining inventory, participating in auction support, and assisting with training new associates. A high school diploma or equivalent is preferred. CarMax offers a salary range of $16.00 - $25.60/hour, flexible work hours, and various benefits including sick and vacation time.

Qualifications

• Ability to read, interpret, and transcribe data in order to maintain accurate records.
• Strong inventory management capabilities.
• Willingness to acquire knowledge of wholesale and inventory operating procedures.

Responsibilities

• Ensure daily maintenance and security of inventory and vehicle parking areas.
• Maintain and document the transfer of incoming and outgoing inventory.
• Provide outstanding customer service to internal and external customers.

Skills

Inventory management

Customer service

Data interpretation

Multitasking

Team collaboration

Education

High School diploma or equivalent work experience

Job description

Location:

Chicago Auction Center - 325 State Rt 31, Montgomery, Illinois, 60538

General Summary:

Under general supervision, the Auction Services Associate is responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, quality of saleable inventory, vehicle movement (both on‑ and off‑lot), asset protection, and providing exceptional service to internal and external customers.

Principle Duties and Responsibilities:

• Ensure daily maintenance and security of inventory and vehicle parking areas
• Maintain and document the transfer of incoming and outgoing inventory that is processed through the shipping and receiving facility
• Participate in auction support
• Deliver and retrieve vehicles from off‑site vendors
• Assist with training new associates
• Adhere to standardized work processes
• Maintain a clean and safe work environment
• Take customers to and from destinations using shuttle van
• Complete daily scanning and reconciliation of the vehicle inventory
• Perform wholesale reconditioning process
• Assist in the selling of wholesale inventory using auction systems and simulcast platforms
• Once certified, participate in gas reclamation process
• Monitor transportation of incoming inventory from satellite locations
• Provide outstanding customer service to internal and external customers at all times
• Assist in other duties as assigned

Job Specifications:

• Ability to read, interpret, and transcribe data in order to maintain accurate records
• Successfully work with associates of other departments within the geographic location
• Ability to multitask in a high‑energy, fast‑paced working environment
• Strong inventory management capabilities
• Willingness to acquire knowledge of wholesale and inventory operating procedures
• Complete CarMax provided training
• High School degree or equivalent work experience, preferred

Working Conditions:

• Wear CarMax clothing (acquired through the company) at all times in the store
• Ability to lift up to 50 lbs (products weighing more than 50 lbs may be handled by more than one person and/or with mechanical assistance)
• Flexible work hours with shifts that may include nights, weekends, and holidays
• Ability to work both in an office and outdoor environment; this may include working in noisy and/or inclement weather conditions at times
• Primarily working in an outdoor environment; may include working at times in noisy and/or inclement weather conditions

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities.

EEO Statement:

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at‑will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at‑will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at‑will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Pay:

$16.00 - $25.60

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.