Auction Operations Pro

Bontrager Auction; City of Batavia (NY); Hybrid; USD 15,000 - 22,000; Full time

Job summary

Bontrager Auction is seeking an organized, tech-savvy Auction Office & Operations Specialist to support auction teams, interact with customers, and manage day-to-day details. You will work with our auctioneers and content specialists, handling software, scheduling, and communications to keep auctions running smoothly.

Ideal candidates learn technology quickly, enjoy variety, manage multiple priorities in a busy environment, and are reliable team players who can lift 40 lbs and handle a

Qualifications

• Friendly, helpful, and comfortable working with people.
• Organized and able to keep track of multiple moving pieces.
• Comfortable with computers and technology—we'll teach you our software.
• Quick to learn new technology and willing to figure things out.
• Clear and professional communicator, both in person and in writing.
• Dependable—you do what you say you'll do.
• Flexible and willing to pitch in when priorities change.
• Able to work independently but enjoy being part of a team.
• Able to prioritize and meet deadlines.
• Curious and willing to learn new skills.
• Problem-solver who doesn't give up when something doesn't work the first time.
• Able to lift 40 lbs and walk 12,000+ steps in a day.

Responsibilities

• Keep auction details organized and moving forward from setup through pickup.
• Enter and manage information in auction and office software.
• Learn and navigate auction technology and help troubleshoot day-to-day issues.
• Communicate with customers by phone, email, text, and in person.
• Schedule and coordinate appointments for customers and auction activities.
• Track shipments and help keep purchases moving to purchasers.
• Process payments and assist with customer accounts.
• Help coordinate auction pickup process.
• Support the auction setup team with software, organization, and day-to-day problem-solving.
• Jump in wherever needed to help the team meet deadlines and get the auction across the finish line.

Skills

Customer service

Organization

Technical aptitude

Fast learner

Communication

Team player

Problem solving

Tools

Auction software

Job description

Bontrager Auction is seeking an organized, tech-savvy Auction Office & Operations Specialist to support auction teams, interact with customers, and manage day-to-day details. You will work with our auctioneers and content specialists, handling software, scheduling, and communications to keep auctions running smoothly.

Ideal candidates learn technology quickly, enjoy variety, manage multiple priorities in a busy environment, and are reliable team players who can lift 40 lbs and handle a