Auction Operations Associate

B and D Auctions; Maryland; On-site; USD 42,000 - 68,000; Full time

Job summary

B&D Auctions is seeking an Operations Generalist to support all areas of our fast-paced online auction business. This hands-on, all-in role covers office operations, customer service, photography, warehouse work, shipping, and estate cleanouts. If you enjoy variety and being active, this is the perfect fit.

You’ll manage phones, emails, and in-person service while ensuring accurate payments, item presentation, and timely shipments. A proactive team player with integrity will thrive here.

Qualifications

• Must be reliable and consistently on time.
• Strong organizational and communication skills are required.
• Professional demeanor in written and verbal interactions.
• High integrity and accountability expected.

Responsibilities

• Assist with phones, emails, and in-person customer service in a professional and courteous manner.
• Handle payments and cash with accuracy, integrity, and attention to detail.
• Photograph auction items with care and an eye for presentation.
• Support cataloging, organization, and inventory flow.
• Assist with packing and shipping auction items safely and efficiently.
• Prepare shipments, handle materials, and help ensure orders go out accurately.
• Assist with pickups, estate cleanouts, and house calls.

Skills

Reliable

Organizational skills

Communication

Professional demeanor

Accountability

Multitasking

Job description

Job Description

Job Description

B&D Auctions is seeking a dependable, hardworking Operations Generalist to support all areas of our fast-paced online auction business.

This is a hands-on, all-in role that includes office operations, customer service, photography, warehouse work, shipping, and estate cleanouts. If you prefer predictable desk work, this is not the position. If you enjoy variety, staying active, and being part of a team that gets things done, keep reading.

What You’ll Do

• Assist with phones, emails, and in-person customer service in a professional and courteous manner
• Handle payments and cash with accuracy, integrity, and attention to detail
• Photograph auction items with care and an eye for presentation
• Support cataloging, organization, and inventory flow
• Assist with packing and shipping auction items safely and efficiently
• Prepare shipments, handle materials, and help ensure orders go out accurately
• Assist with pickups, estate cleanouts, and house calls
• Prioritize tasks and adapt quickly in a fast-paced environment

What We’re Looking For

• Reliable and consistently on time
• Strong organizational and communication skills
• Professional demeanor in both written and verbal interactions
• High level of integrity and accountability
• Willingness to learn, take feedback, and continuously improve
• Ability to multitask and stay focused under pressure
• A proactive mindset and willingness to step in and solve problems
• Ability to follow direction and work within the company’s vision and standards
• Team-oriented with a positive, professional attitude

A background check may be conducted in accordance with applicable laws.

Work Environment and Physical Requirements

• Ability to regularly lift and move up to 50 lbs, with team lifting for heavier items
• Frequent movement of furniture, totes, and inventory
• Participation in estate cleanouts and house calls, including stairs, basements, and tight spaces
• Standing, walking, bending, and lifting throughout the day
• Warehouse is a converted horse barn and is not climate controlled. Conditions can be hot, cold, and dusty
• Maintaining a clean and organized workspace is a shared responsibility

Preferred but Not Required

• Experience selling on eBay or similar platforms
• Interest in antiques, collectibles, or history

We are willing to train the right candidate who brings a strong work ethic, professionalism, and a desire to learn.

Position Details

• Full-time, long-term position
• Not a seasonal or summer role