Attractions Guest Services Cashier & Ride Operator

Mall of America; BLOOMINGTON (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Team member discounts

Free ride passes

Teladoc

Employee Assistance Program

Tuition reimbursement

Metro pass

Universal pass

401(k) match

Short term disability

Long term disability

Paid parental leave

Paid vacation

Job summary

Mall of America is seeking a guest service team member to greet guests, assist with ticketing, and operate the MATRIX ride while ensuring rider safety. The role emphasizes maintaining clean displays, handling cash accurately, and providing outstanding service in a dynamic, high-traffic environment.

Candidates should be at least 16, with basic computer and math skills, and strong verbal communication. A flexible schedule including weekends and evenings is required to meet guest needs.

Qualifications

• Must be at least 16 years of age.
• Previous guest facing retail experience preferred.
• Previous cash handling experience preferred.
• Basic computer skills.
• Basic math skills.
• Understanding of USD currency.
• Outstanding guest service skills.
• Excellent verbal communication skills.
• Multi-tasking skills.

Responsibilities

• Greet and converse with guests to determine needs.
• Operate the MATRIX ride while in ride area.
• Explain product features and benefits.
• Clean, stock, and maintain product displays.
• Ring and count funds following cash handling procedures.
• Explain tickets and assist guests with purchases.
• Maintain safety and cleanliness and report unsafe conditions.
• Work independently with minimal supervision.
• Remain calm and professional with upset guests.
• Cross-train with other departments and assist as needed.
• Work a flexible schedule including weekends, evenings, holidays, and high-volume days.
• Other duties as assigned.

Skills

Guest service

Cash handling

Multi-tasking

Verbal communication

Basic computer skills

Basic math skills

Currency handling

Age 16+

Job description

Mall of America is seeking a guest service team member to greet guests, assist with ticketing, and operate the MATRIX ride while ensuring rider safety. The role emphasizes maintaining clean displays, handling cash accurately, and providing outstanding service in a dynamic, high-traffic environment.

Candidates should be at least 16, with basic computer and math skills, and strong verbal communication. A flexible schedule including weekends and evenings is required to meet guest needs.