Attorney Network Liaison & Process Improvement Lead

NewRez LLC; Northern (KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid maternity leave

Job summary

Newrez LLC is seeking an Attorney Network Coordinator II to collaborate with the Attorney Network Manager to ensure default network firms (Bankruptcy/Foreclosure) meet vendor expectations and processes across mortgage servicing. You will manage inquiries, review performance, and drive corrective actions.

You’ll oversee onboarding/expansion/termination of firms, coordinate annual due diligence, and ensure contracts are executed and stored per policy.

Qualifications

• Bachelor’s degree required.
• Legal experience is a plus.
• Previous experience with default mortgage servicing is preferred.

Responsibilities

• Act as a liaison between firms and business units (Bankruptcy/Foreclosure).
• Maintain the designated inbox and field questions from firms, general requests for information and escalations.
• Responsible for performance oversight of Default Network, review of monthly performance scorecards and issuing of Corrective Action in accordance with Performance Management Policy.
• Daily review and decision of Vendor Scorecard Tasks (rebuttals) from firms.
• Responsible for ANC worklist including working bill backs and firm transfers, as needed.
• Assist the Attorney Network Manager with the onboarding, expansion and termination of firms, as necessary.
• Work closely with Attorney Risk Management (aka Vendor Management) for yearly due diligence documentation for firms.
• Coordinate training sessions conducted by the Firms for both Foreclosure and Bankruptcy.
• Assist the Attorney Network Manager in handling attorney/vendor level issues escalated to the department either internally or externally.
• Schedule and facilitate meetings with attorney/vendors and business units to identify and resolve gaps in process.
• Request or provide system access to YARDI – P260 and PAID (FHLMC) reimbursement system.
• GSE Compliance: FreddieMac monthly ADR as needed follow up with firm on outstanding tasks.
• FannieMae monthly DRA as needed follow up with firm on outstanding tasks.
• FreddieMac RPA monthly exception review with firm.

Skills

Organizational skills

Communication skills

Project management

MS Office

Adaptability

Event planning

AR processes

Education

Bachelor's degree

Tools

Excel

PowerPoint

Visio

Job description

Newrez LLC is seeking an Attorney Network Coordinator II to collaborate with the Attorney Network Manager to ensure default network firms (Bankruptcy/Foreclosure) meet vendor expectations and processes across mortgage servicing. You will manage inquiries, review performance, and drive corrective actions.

You’ll oversee onboarding/expansion/termination of firms, coordinate annual due diligence, and ensure contracts are executed and stored per policy.