Attendant Spa- On-Call (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry is seeking an on-call Spa Attendant at their Atlantic City location. The role involves delivering exceptional customer service, maintaining spa cleanliness, and performing various duties to ensure guest satisfaction. Candidates should possess a high school diploma and CPR certification, along with experience in a health spa environment.

Qualifications

• Must be certified in CPR or able to obtain certification within 90 days.
• Two years of experience in a health spa environment preferred.
• Ability to use and instruct on Universal Equipment.

Responsibilities

• Demonstrates superior customer service skills and maintains cleanliness of the spa.
• Performs opening and closing duties, including equipment checks and restocking amenities.
• Greets guests and provides personalized service while maintaining a positive attitude.

Skills

Customer Service

Attention to Detail

Cleanliness

Education

High School diploma or equivalent

Job description

Attendant Spa - On-Call (Caesars Atlantic City)

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures, and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guests' wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Maintains cleanliness of all equipment, exercise area, lockers, etc. Provides amenities to patrons (e.g., towels, soap, etc.). Opening duties include: turning on all steam, saunas, and Jacuzzi; testing all Jacuzzis for proper pH (7) bromine levels and temperature; unlocking the exercise room door; turning on and checking all equipment for safety; displaying amenities in lounge area; unlocking doors. Cleans equipment daily and reports any malfunctions to the supervisor immediately. Maintains the spa facility by performing duties such as picking up towels, cups, shower and bathroom areas, vanity area, and surrounding areas. Keeps locker rooms clean at all times, including mopping floors frequently to prevent slippery surfaces. Laundry duties include: picking up clean linen; dropping off dirty linen; washing and drying linen; folding and storing linen. Greets guests in a friendly and courteous manner, offering the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Demonstrates respect, sensitivity, and concern for guests' needs professionally. Recommends and upsells products and services that meet guests' needs. Closing duties include: turning off Jacuzzi, steam, and saunas; turning off all exercise room equipment; properly storing items; ensuring amenities are restocked for the next day; locking all doors. Performs other duties as assigned.

Education/Skills/Experience:

High School diploma or equivalent preferred. Must be certified in CPR or able to obtain certification within 90 days. Two years of experience in a health spa environment preferred. Ability to use and instruct on Universal Equipment. May be required to lift up to 50 pounds.

Disclaimer:

This is not an exhaustive list of all responsibilities, skills, duties, requirements, effort, or working conditions associated with the job. Management reserves the right to revise the job or require that other or different tasks be performed when circumstances change (e.g., emergencies, personnel changes, workload, rush jobs, or technical developments).

About the company

Caesars Entertainment, Inc. was a Paradise, Nevada-based business that was the largest owner, operator, and developer of casinos worldwide.

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