Attendant Room-PT-Fort Meade MD

IHG Hotels & Resorts; Fort Meade (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Employee benefits

Job summary

InterContinental 62s Group plc is seeking a Room Attendant to keep rooms and suites fresh and welcoming for guests. You will be on your feet most of the day, assist guests with small requests, and log lost items while reporting repairs to supervisors. The role emphasizes safety, organization, and teamwork across hotel departments.

The position requires physical fitness and flexibility to work nights, weekends, and holidays. A comprehensive benefits package accompanies this role.

Qualifications

• Physical role requiring being on your feet most of the day.
• Ability to lift items up to 50 pounds occasionally.
• Flexibility to work nights, weekends and holidays.
• Literacy for reading, writing and basic math.

Responsibilities

• Ensure rooms and suites are clean, fresh and welcoming.
• Assist guests with requests (toothbrushes, directions, etc).
• Log lost and found items and report repairs needed.
• Follow safety procedures and wear required PPE when needed.
• Monitor supplies and minimize waste, work with team as needed.
• Participate in deep cleaning and occasional turndown duties.
• Coordinate with other departments to maintain high service quality.

Skills

Fitness

Lifting up to 50 lbs

Flexible shifts

Read & write

Job description

Role Purpose

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit oflast-minutework done.

Key Accountabilities

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

Key Skills & Experiences

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $16.50 to $18.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.