Attendant - Plum Lounge

Hard Rock Hotel & Casino Ottawa; Tejon (NM); On-site; USD 24,000 - 32,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking an Attendant – Plum Lounge to support servers by keeping tables clean and side stations stocked, and to assist kitchen expediting to maintain dining room flow.

You will perform setup and reset tasks, describe menu items, answer questions about specials and drinks, and ensure health code standards are met.

Qualifications

• Minimum six months related restaurant experience.
• Able to work nights, weekends, and holidays.
• English communication skills.
• Flexible and adaptable to change.

Responsibilities

• Assist servers and bus person with cleaning and resetting tables.
• Maintain cleanliness of restaurant per health codes.
• Describe menu items accurately using proper verbiage.
• Answer menu questions including specials and wine/beverage menu.
• Set up and replenish side station with china, glassware and silverware.
• Set up and replenish side station with ice, dry goods, paper products, juices, cut fruits, and garnishes.
• Keep work areas clean throughout the shift.
• Adhere to health, safety, and labor regulations.
• Notify management of maintenance issues.
• Complete other duties as assigned.

Skills

Leadership

Interpersonal skills

Communication skills

Attention to detail

Confidentiality

Computer systems

Flexible scheduling

Teamwork

Multitasking

Problem analysis

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description

It is the primary responsibility of the Attendant – Plum Lounge is to assist the servers by cleaning tables and keeping side stations clean and well stocked as well as assisting the kitchen with expediting the service process in order to maintain the flow of service throughout the dining room.

Essential Duties and Responsibilities

• Assist the food servers and bus person with cleaning and resetting the tables

• Perform all side work duties assigned and maintain the cleanliness of the restaurant within health code standards.

• Describe menu items accurately always using proper verbiage

• Answer any menu questions including specials, beverage menu and wine menu

• Set-up / Replenish side station with polished china, glassware and silverware throughout the shift

• Set-up / Replenish side station with ice, dry goods, paper products, juices, cut fruits, and garnishes throughout the shift

• Maintain cleanliness of work areas throughout the shift

• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety, and labor requirements of the restaurant, employees and guests

• Notify management of maintenance repair issues

• Complete other job- related duties as requested by management

QUALIFICATIONS

• High Minimum six (6) months of related experience required

• Able to work a varied work schedule to include nights, weekends, and holidays.

• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

• Be flexible and adaptable to change.

SKILLS

• Strong leadership and interpersonal skills

• Excellent interpersonal, oral and written communication skills.

• Meticulous, organized and accurate

• Extreme confidentiality.

• Familiarity with a variety of computer systems and applications.

• Be flexible to work varying shifts and time schedules as needed.

• Communicate effectively with all levels of employees and guests.

• Manage multiple details and tasks concurrently in a changing environment.

• Able to work effectively in a team environment.

• Analyze and think about how possible solutions impact on the entire operation.

PHYSICAL DEMANDS

• Ability to stand and sit for extended periods of time.

• Ability to walk distances.

• Ability to lift 30 to 40 lbs.

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.