Attendant, Housekeeping (Public Areas)

Kerzner International; Pittsburgh (Allegheny County); On-site; USD 28,000 - 38,000; Full time

Job summary

Kerzner International is seeking an Attendant for Housekeeping in Pittsburgh. The role involves providing quality service in public areas, ensuring cleanliness, and exceeding guest expectations. Ideal candidates should have effective communication skills and a positive attitude, with opportunities for training and development within a dynamic team.

Benefits

Medical insurance - 80% premium paid by employer

Health Savings Account contribution

Full dental, vision & life insurance

5 weeks of Paid Time Off

Complimentary meals per shift

Uniform provided & complimentary laundering

14 nights per year at Kerzner Properties worldwide

Complimentary transportation to/from resort

Qualifications

• Ability to communicate effectively with guests and co-workers.
• Strong knowledge of hotel services is preferred.
• Previous cleaning experience is an advantage.

Responsibilities

• Responsible for cleanliness of public areas and heart of house spaces.
• Ensures linens and supplies are replenished as needed.
• Maintains a safe workplace and adheres to cleaning SOPs.

Skills

Communication

Positive attitude

Job description

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Attendant, Housekeeping (Public Areas)
( 16160 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The primary responsibility of the Attendant, Housekeeping (Public Areas) is to provide quality service in all Public Areas (PA) and Heart of House (HOH) spaces. Colleagues in this role must demonstrate genuine concern for guests and colleagues while ensuring friendly, safe, efficient, and professional service.

*Only candidates who currently have the legal right to work in the United States (who do NOT need a work permit) will be considered.

Key Duties & Responsibilities

Exceeds guest expectations of Housekeeping services, being responsible for the cleanliness of PAs and HOH spaces in assigned sections, ensuring that these and all other spaces are cleaned according to One&Only standards

Adheres to the standard operating procedures about cleaning, sanitation, and set-up in PAs, HOH spaces, and other venues, as well as in Laundry and Uniform rooms

Ensures that all scheduled arrival rooms are ready at the time specified

Ensures hallways, corridors, pantries, lockers, elevators, and offices are kept tidy

Ensures carpets are kept clean through daily spotting and vacuuming

Ensures that all equipment is properly cared for, cleaned, and correctly stored to be in good repair

Conducts general and deep cleanings of trolleys, caddies, and toilets

Ensures that linens, towels, and other supplies are distributed to the correct areas and/or to Linen rooms

Ensures supplies, amenities, and linens are replenished

Reports all lost and found items, following related SOP to guarantee proper storage and follow-up

Ensures ice machines and glasswashers are sanitized

Reports flower arrangements that need replacement

Ensures all defects are reported to the Executive Housekeeper immediately

Extends appropriate greetings to all guests and colleagues at every opportunity, using names whenever possible

Adheres to One&Only standards regarding dress, appearance, and grooming

Develops a positive working relationship with all colleagues and other departments, facilitating a team-oriented atmosphere

Maintains safe workplace practices as per the health and safety SOP

Ensures all HOH corridors, fire staircases, changing rooms, and shower areas as per SOP

Adheres to chemical utilization as per the chemical training SOP

Attends training courses as required, continually striving for the improvement of their knowledge and skills

Assists with any other duties as required by the Executive Housekeeper or other members of the management team

Skills, Experience, & Educational Requirements

Previous cleaning experience is an advantage, but is not required

Strong knowledge of all hotel facilities, services, and working hours is preferred

Ability to communicate effectively with guests, co-workers, and managersis required

Must be able to read, write, and speak English with proficiency

Ability to work a flexible schedule, including weekends, holidays, and night shifts is essential

Maintains a positive attitude at all times

Full-Time Year-Round

• Medical insurance - 80% of premium paid by employer
• Health Savings Account with $50 employer contribution per pay period
• Dental, vision & life insurance- 100% of premium paid by employer
• 5 weeks of PTO (Paid Time Off)
• 8 paid holidays
• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• 14 nights per year at $100/night* at Kerzner Properties worldwide
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Seasonal

• Uniform provided & complimentary laundering
• Complimentary transportation to/from resort
• Complimentary meal per shift
• Subsidized housing based on availability
• Discounts at F&B outlets on property
• Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation.Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environmentfor extended periods
• Frequent bending, twisting, stooping, reaching, and pulling
• Lifting and carrying of loads weighing up to 50 pounds
• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.