Attendant Customer Service Slots - Full Time

Boyd Gaming; Henderson (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Boyd Gaming is seeking an Attendant Customer Service Slots for the Henderson, NV area. This full-time role focuses on delivering exceptional guest service on the Slot floor, assisting guests, verifying jackpots, and completing required paperwork.

Duties include maintaining a friendly rapport, operating a two-way radio, ensuring safety, and keeping accurate cash documentation. Must be 21+, capable of lifting up to 50 pounds, and able to obtain necessary licenses.

Qualifications

• Must be at least 21 years old.
• Knowledge of gaming regulations and company policies.
• Excellent communication and customer service skills.
• Able to operate a two-way radio.
• Able to stand and walk for extended periods; tolerate lifting up to 50 pounds.
• Must obtain/maintain required licenses and/or certifications.

Responsibilities

• Assist guests with questions and paying jackpots.
• Perform minor machine maintenance tasks as needed.
• Complete cash and jackpot documentation accurately.
• Maintain safety and cleanliness of assigned areas.
• Maintain secure key controls.

Skills

Communication skills

Customer service

Radio communication

Physical stamina

Licensing readiness

Job description

Attendant Customer Service Slots - Full Time

• Full-time
• Compensation: USD 0 - USD 0 - hourly

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.

• Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
• Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
• Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
• Operate hand-held radio and be able to hear and speak clearly over it.
• Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
• Maintain secure key controls at all times.
• Pay and/or verify jackpot winnings to customers and complete required written documentation.

• Must be at least 21 years of age.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have excellent communication and customer service skills.
• Must be able to carry and communicate by two-way radio.
• Must be able to stand and walk for extended periods of time.
• Maneuver a weight of fifty pounds
• Must be able to obtain/maintain any necessary licenses and/or certifications.

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.