Attendance & Family Success Coordinator

Mission Graduates; San Francisco (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

13 paid holidays

403(b) retirement plan

Pre-Tax Commuter Benefits

Employer contribution eligibility

Job summary

Mission Graduates in San Francisco seeks an Attendance & Family Success Coordinator to support the Parent Partner Program. You will ensure daily attendance, provide intensive case management, and connect families with community resources at a partner school.

The role requires bilingual Spanish/English skills, a bachelor’s degree, 2–3 years in a diverse environment, and willingness to work some weekends/evenings. CPR/TB clearance are required.

Qualifications

• Bilingual in Spanish and English required.
• Experience in case management or community organizing, preferably within SFUSD.
• Bachelor’s degree required.
• Strong independent work style and strategic analysis skills.
• Comfortable navigating San Francisco neighborhoods for home visits and outreach.
• 2–3 years in a culturally and linguistically diverse environment.
• Experience training/workshops for adults.
• Current CPR certification or obtained within 2 months of hire.
• TB test clearance mandatory before hire.
• Some weekends and evenings required.

Responsibilities

• Intensive case management and family advocacy to remove attendance barriers (housing, food, transportation).
• Conduct home visits for severe absenteeism to build trust and provide support.
• Coordinate with community partners for counseling, food security, housing stability.
• Serve as Mental Health liaison and facilitate warm hand-offs to providers.
• Collaborate with Care Team and SSTs to support student attendance and literacy goals.
• Design and implement attendance celebrations and peer connection activities.
• Lead family education workshops (TK–1st grade).
• Perform additional duties to support school operations.

Skills

Spanish & English proficiency

Case management

Community organizing

Independent worker

Strategic analysis

Education

Bachelor's degree

Job description

Mission Graduates is a nonprofit organization that increases the number of K-12 students in San Francisco's Mission District who are prepared for and complete a college education. We work towards fulfilling our mission through a wide range of after-school support services that serve over 3,700 children, youth, and families each year. Our vision is to transform the culture of our neighborhood so that college becomes the expectation for Mission families, rather than the exception.

Program Overview: The Parent Partner Program works with over 1,000 parents across 13 schools to increase the skills, motivation, and confidence of Latinx parents in public schools, so they can be more effective advocates for their children’s education and stronger partners on their path to college.

Position Summary: The Attendance & Family Success Coordinator position will support the Parent Partner Program and oversee its implementation directly at one of our partner schools. This position will ensure every student at Moscone is present daily, engaged, and supported. You will lead our efforts to eliminate barriers to attendance by providing intensive case management, fostering a celebratory school culture where students feel connected and welcome, and serving as the primary bridge between families and essential community resources as needed.

Key Responsibilities and Duties

Intensive Case Management & Family Advocacy

• Direct Intervention: Manage a dedicated caseload of families, providing intensive support to remove barriers to attendance (housing, food security, transportation).
• Home Visits: Conduct home visits for cases of severe absenteeism to build trust and provide direct support.
• Integrated Service Coordination: Connect families with CBO partners for counseling, food security, and housing stability.
• Mental Health Liaison: Facilitate warm hand-offs to community mental health providers for students and families in crisis.

Collaborative Care & Data Strategy

• Care Team: Partner with our Care Team under the direction of the School Social Worker to coordinate student mentoring and peer connections/lunch bunches.
• SST Participation: Serve as a key member of Student Success Teams (SSTs), identifying students who require Tier 2 and Tier 3 attendance interventions.
• Literacy Integration: Embed student literacy goals within case management plans, ensuring academic success is tied to improved attendance.

School Culture, Student Wellness & Student Engagement

• Attendance Celebrations: Design and implement monthly school-wide celebrations to highlight perfect and "most improved" attendance with creative incentives.
• Peer Connection: Host regular lunch bunches and small-group activities to foster a sense of belonging and positive peer relationships.
• Re-engagement: Proactively reach out to and re-integrate students who have become disconnected from the school community or their peers.
• Other duties as assigned, supporting overall school operations as needed.

Family Education

• Workshops: Develop and facilitate three family workshops annually, with a focus on the importance of attendance in the foundational years (TK through 1st Grade).

Required Qualifications

• Proficiency in Spanish and English is required.
• The ideal candidate will have experience in case management or community organizing, preferably within the SFUSD ecosystem.
• Must have a Bachelor’s degree.
• Must be a strong, independent worker and demonstrate excellent strategic analysis.
• Must be comfortable navigating San Francisco neighborhoods for home visits and community outreach.
• Must have experience working in a culturally and linguistically diverse environment for 2-3 years.
• Must have experience providing training and/or workshops for adults.
• Current CPR certification (or attained within 2 months of employment).
• TB test clearance is mandatory before hire.
• Some weekends and evenings are required.

$25 - $26 an hour

Benefits Package

Includes fully paid Medical, Dental, and Vision for the employee; access to Pre-Tax Commuter Benefits, as well as access to 403(b) accounts at the time of hire. We also offer an employer contribution for eligible staff* (eligibility to be explained at the time of hire). In addition, we offer 13 paid holidays per year, eight personal hours per year, and accrue vacation and sick time.

Mission Graduates Is an Equal Opportunity Employer

Mission Graduates provides equal employment opportunities to all qualified employees and applicants in all of our employment practices, including selection, hiring, promotion, transfer, termination, leaves of absence, training and compensation, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship status, age, uniformed service member/veteran status, marital status, pregnancy, medical condition or disability, in accordance with applicable federal, state and local laws.

Mission Graduates Is an Equal Opportunity Employer

Mission Graduates provides equal employment opportunities to all qualified employees and applicants in all of our employment practices, including selection, hiring, promotion, transfer, termination, leaves of absence, training and compensation, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, ancestry, citizenship status, age, uniformed service member/veteran status, marital status, pregnancy, medical condition or disability, by applicable federal, state and local laws.