Atrium Pharmacy Clerk

Billings Clinic; Billings, Northern (MT, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

Billings Clinic in Billings, MT is hiring a Pharmacy Clerk for the Atrium Pharmacy. You will greet customers, answer phones, deliver prescriptions to patients, and collect payments in the outpatient setting, under pharmacist supervision.

You will handle OTC inventory, stocking, and displays, respond to price questions, assist with insurance information, and coordinate discharge prescriptions with nursing staff to ensure timely fills.

Qualifications

• High school diploma or equivalent required.
• Excellent reading and math skills.
• Willingness to learn in a hospital pharmacy environment.
• Ability to greet customers and manage prescriptions.

Responsibilities

• Greets customers or patients at the pharmacy counter or in patient care areas.
• Operates the cash register for prescription transactions and accepts various payment forms.
• Delivers and transfers medications to and from the main pharmacy; maintains delivery systems.
• Maintains OTC inventory and stock, and ensures product dating and placement.
• Interacts with physicians, nurses and staff to facilitate discharge prescriptions.

Skills

Customer service

Cash handling

Pharmacy operations

Patient assistance

Education

High school diploma or equivalent

Tools

Telxon unit

Wholesale distributor software

Job description

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting.

Atrium Pharmacy Clerk

PHARMACY-ATRIUM (BILLINGS CLINIC HOSPITAL)

req12934

Shift

Day, Evening, Weekends

Employment Status

Full-Time (.75 or greater)

Hours per Pay Period

1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE

$17.00 - 21.25

The Pharmacy Clerk will perform all aspects of the job under the general direction of the Pharmacy Coordinator, Manager, or Director and under direct supervision by a Pharmacist. The Pharmacy Clerk will primarily work in the outpatient pharmacy greeting customers, answering the telephone, delivering prescriptions to patients and collecting payment. The Pharmacy Clerk will be responsible for over the counter inventory acquisition, receipt, stocking and fronting of displays. The Pharmacy Clerk will be responsible for the overall appearance of the pharmacy area. The Pharmacy Clerk will respond to questions regarding the patient price for prescriptions, terms of payment, and the time for prescription pickup whenever appropriate and consult the pharmacist when necessary. The Pharmacy Clerk will make follow-up phone calls to patients/staff to arrange for prescription pickup/delivery. This position will also perform some record-keeping tasks (e.g. filing). The discharge Pharmacy Clerk will be skilled in the above tasks in addition to the following duties. The discharge Pharmacy Clerk will interact with a variety of individuals outside the pharmacy department. The discharge Pharmacy Clerk will compile prescription insurance information for admissions to the hospital and interact with unit clerks, nurses and physicians in patient care areas to facilitate the filling of discharge prescriptions. The discharge Pharmacy Clerk will communicate closely with the Atrium or Clinic Pharmacy to ensure the prompt filling of prescriptions for discharging patients.

Essential Job Functions

• Greets customers or patients at the pharmacy counter or in patient care areas. Assists with answering the phone and triaging phone questions/requests. Assists with providing price comparisons and helping customers locate over-the-counter (OTC) medications.
• Operates the cash register for patient/employee/volunteer prescription transactions. Cash register transactions can include cash, credit card, insurance card and accounts receivables.
• Delivers and transfers medications to and from the main pharmacy not handled by the pneumatic tube system. Maintains the back-up/emergency delivery system by making runs if the pneumatic tube system is down.
• Places over the counter medication orders to maintain par levels using a telxon unit or the wholesale distributor’s proprietary software. Assists with the receiving, unpacking and inspecting of pharmaceutical shipments. Inspects all products to ensure against damage and shortages/overages. Stocks pharmaceuticals once shipment has been verified and rotates inventory to maintain current dating.
• Assists with receiving and shipping of mail order pharmacy requests.
• Maintains the cleanliness of the pharmacy area by performing duties such as light cleaning, dusting, etc.
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.
• Rounds to patient care areas several times each day checking patient discharge status.
• Interacts closely with physicians, nurses, case managers, unit clerks and admitting staff to assist in the efficient discharge of hospitalized patients. Ensures that prescriptions are filled prior to discharge to avoid any delays in a patient’s discharge.
• Creatively seeks ways to inform/educate patients, families and employees of the service provided and its benefits. Explains the process and provides assistance to clients as needed.

Minimum Qualifications

Education

• High school graduate or equivalent or high school student with excellent reading and math skills

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.