ATM Supervisor

Brink's; Kansas City (MO); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Brink's ATM Supervisor position overseeing a team of drivers, messengers, and guards supporting Cash in Transit operations. Ensures secure, efficient daily workflows and assists management in safe, effective facility operation.

This role operates in an armed environment with enforcement of security rules to protect Brink's and customer property, while maintaining high service quality and regulatory compliance.

Qualifications

• Minimum of 3 years operations experience in transportation and/or logistics.
• Satisfy all applicable Department of Transportation requirements.
• Minimum of 21 years of age.
• A valid firearms permit or ability to pass applicable firearms licensing requirements.
• A valid guard card or ability to obtain a guard card or any other required licenses.
• Able to lift at least 50 pounds.

Responsibilities

• Provide first line supervision to CIT employees.
• Oversee daily operations including route efficiency, route scheduling, opening and closing of branch.
• Maintain safe and secure environment with the goal of ensuring that all CIT employees work and return home safely.
• Provide coaching and skill development to employees on a consistent basis.
• Leverage systems, equipment and process redesign to drive continuous improvement.
• Maintain and provide quality customer service.
• Secure inventories by executing controls and ensuring strict compliance with security procedures; ensure implementation of measures to reduce worker's compensation injury costs and security losses.
• Ensure employees are in compliance with federal, state and local regulations required to perform their duties.
• Assist Management as need to meet branch goals.
• Cross-train and perform other duties as assigned

Skills

Ops leadership

Security awareness

Analytical skills

Interpersonal communication

Education

Bachelor's degree (preferred)

Job description

The ATM Supervisor is responsible for supervising a team drivers, messengers, and guards that support and performs the Cash in Transit functions. This position ensures accountability and the security of all liability and prioritizes daily operations workflow. The ATM Supervisor assists the Manager in the secure, safe and efficient functioning of the armored car facility.

This position functions in an armed environment. It also requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.

Key Responsibilities:

• Provide first line supervision to CIT employees
• Oversee daily operations including but not limited to route efficiency, route scheduling, opening and closing of branch
• Maintain safe and secure environment with the goal of ensuring that all CIT employees work and return home safely
• Provide coaching and skill development to employees on a consistent basis
• Leverage systems, equipment and process redesign to drive continuous improvement
• Maintain and provide quality customer service
• Secure inventories by executing controls and ensuring strict compliance with security procedures; ensure implementation of measures to reduce worker's compensation injury costs and security losses
• Ensure employees are in compliance with federal, state and local regulations required to perform their duties
• Assist Management as need to meet branch goals
• Cross-train and perform other duties as assigned

Minimum Qualifications:

• Minimum of 3 years operations experience in transportation and/or logistics
• Satisfy all applicable Department of Transportation requirements
• Minimum of 21 years of age
• A valid firearms permit or ability to pass applicable firearms licensing requirements
• A valid guard card or ability to obtain a guard card or any other required licenses
• Able to lift at least 50 pounds

Preferred Qualifications:

• Previous experience as an armored car driver
• Knowledge of route analysis and logistics
• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor's Degree

Professional Skills:

• Strong consultative, analytical and problem solving skills
• Excellent interpersonal/communication and presentation skills