ATM Field Technician: Install, Repair & Program

Brink's Incorporated.; Garland (TX); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Brink's Incorporated, through its Vantage Technical Services division, seeks an ATM Technician in the Dallas, TX area to handle on-site repair, installation, programming and maintenance of ATMs.

The role requires strong customer service, attention to detail, and the ability to thrive in a fast-paced environment. Travel to client locations up to five days per week, with responsibilities including signage work, parts management, and cash operations support.

Qualifications

• High School diploma or equivalent.
• Must be at least 21 years of age.
• Ability to prioritize and complete assignments in a timely and accurate manner.
• Clean driving record and a valid drivers license.
• Demonstrated ability to maintain confidentiality relating to sensitive information.
• Must be willing to work some overtime, weekends, and holidays if needed.
• Experience with ATM's preferred.

Responsibilities

• Make on-site visits to locations to repair or install ATM equipment.
• Program ATM's unassisted or with assistance from Technical Support.
• Repair and Test ATM parts.
• Install, repair or replace ATM signage in customer locations.
• Document activities within the PAI system.
• Perform preventative maintenance on ATMs as assigned.
• Managing parts inventory on assigned service vehicle.
• Driving vehicles from a minimum of 5 days per week, in accordance service calls as they are dispatched/assigned.
• Other field and service work as business needs present themselves, within your scope of practice

Skills

Customer Focus

Functional / Technical Skills

Integrity and Trust

Interpersonal Savvy

Learning on the Fly

Perseverance

Problem Solving

Situational Awareness

Time Management

Tools

Microsoft Office

PAIReports

Mobile Reporting

Job description

Brink's Incorporated, through its Vantage Technical Services division, seeks an ATM Technician in the Dallas, TX area to handle on-site repair, installation, programming and maintenance of ATMs.

The role requires strong customer service, attention to detail, and the ability to thrive in a fast-paced environment. Travel to client locations up to five days per week, with responsibilities including signage work, parts management, and cash operations support.